PCA Care Connections

Nonprofit profile at a glance

EIN
832394993
IRS 990 coverage
2019–2024
Forms available
Form 990 2024
Location
Philadelphia, PA, USA
Phone
2152826500
Rating
73
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Community Health Systems

Official website

Reported finances

Revenue
$6,305,934
Expenses
$6,253,167
Assets
$1,687,793
Liabilities
$1,778,595

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

8 people listed

Executive titles in this filing

  • Barbara Nickels (Executive Director)

Highest reported compensation

  • Barbara Nickels (Executive Director): $118,000 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

PCCs mission is to provide high-quality, person-centered and cost effective Service Coordination for older adults and persons with disabilities in partnerships with managed care organizations integrated health systems and practices. The goals of PCACC are to promote quality of life, independence, dignity, and optimal health and well-being.

What it reported doing in 2024

PCA Care Connections through the Service Coordination program has assisted thousands of older adults and those with disabilities remain as independent as possible in their own homes and communities. The PCA Care Connections service coordinators are able to conduct comprehensive needs assessments, develop and implement custom care plans, arrange personal care services, and secure home-delivered meals and transportation. The organization also assisted thousands of older adults complete the annual financial recertification process. In addition to Service Coordination, the organization supports older adults with disabilities transition from long-term care facilities to independent living situations. The Nursing Home Transition Program provides assistance with finding and estabilishing housing, making current homes accessible through home modifications, and coaching older adults for independent living.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 70
  • Transparency & Controls: 90
  • Accountability: 84
  • Sustainability: 29
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 78.2%; rating input score 78
  • Program expense ratio: 78.9%; rating input score 79
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 5 of 8 controls in place; rating input score 62
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 0.8%; rating input score 37; 37th percentile among comparable filings
  • Total-asset coverage ratio: 0.27; rating input score 8; 8th percentile among comparable filings
  • Liabilities to assets ratio: 1.05; rating input score 4; 4th percentile among comparable filings
  • Officer compensation ratio: 1.9%; rating input score 76; 76th percentile among comparable filings

Growth

  • Program expense growth: -15.7% per year; rating input score 0; 2nd percentile among comparable filings
  • Revenue growth: -11.4% per year; rating input score 0; 1st percentile among comparable filings
  • Asset growth: -6.5% per year; rating input score 0; 3rd percentile among comparable filings

Details

  • Where the money goes: 78.2% of revenue deployed · 78.9% of spending went to programs
  • Governance: 7 of 7 board members independent · 5 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $4.9M in reported program spending
  • Leadership: top reported pay $118K · 8 people listed
  • Highest-paid contractors: 1 contractor listed · $455K reported
  • Consistency: 21 of 21 current checks pass
  • Schedules: 3 filed schedules
  • Filing history: 6 filing years from 2019 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 2 of 7 not reported.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Moderate — Sustainability: Operating margin scored 37/100.
  • High — Sustainability: Total-asset coverage ratio scored 8/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 4/100.