Pathways Vermont Inc

What it reported doing in 2024

Vermont support line: the pathways Vermont support line provides confidential, nonjudgmental phone support to all vermonters over the age of 18. In fy25, the support line completed 17,534 calls and diverted 1,767 calls from emergency services. The caller satisfaction rate was 98%. Expenses = 912,809 training: pathways Vermont manages Vermont's peer workforce development initiative (pwdi) through funding from the Vermont department of mental health. Goals include convening a steering committee, evaluating and addressing statewide peer workforce needs, ensuring the availability of relevant training, and supporting the development of a statewide training curriculum for certified peer support providers in Vermont. In fy25, approximately 500 individuals participated in pwdi training, including participants from over 25 organizations across the state. Pathways Vermont training institute provides training and technical assistance to agencies around the world aiming to end homelessness and provide innovative mental health alternatives. In fy25, approximately 340 individuals participated in training institute training and presentations, including attendees from across the us. Expenses = 577,730 rapid rehousing programs (rrh hud, erap): pathways Vermont supports two programs that help individuals and families secure rapid access to housing, housing navigation, and housing retention services: hud hud-funded rapid rehousing program and an emergency rental assistance program. The hud rapid rehousing program utilizes the evidence-based practice to support individuals to find and maintain housing and collaborate on a person-centered service plan to achieve self-defined goals. Direct rental assistance is available through this program but is time-limited to 24 months. In fy25, pathways Vermont served 13 households, 6 of whom were newly housed in fy24. The emergency rental assistance program (erap) funds both housing navigation and housing support services to support individuals to find and maintain housing through benefits coordination, peer support, case management, substance use support, and employment support, among others. No direct rental assistance is available through this program. This 3-year grant term funded by the state of Vermont (7/1/22-6/30/25) concluded on june 30, 2025. In our final year of funding, pathways Vermont served 54 unique households through the erap program, providing housing retention services to 27 households, housing navigation services to 17 households, and both services to 10 households. Expenses = 376,602 the pathways Vermont community center: pathways Vermont community center offers peer support, a relationship-based approach where staff with lived experience provide connection, understanding, and guidance. These services help individuals build community, explore perspectives, and access advocacy or support in a judgment-free environment. Pvcc recorded 840 individual and group contacts, with 110 individuals returning for additional visits. Expenses = 265,865 pathways Vermont's rural outreach and services: beginning in early 2024, the pathways Vermont rural outreach program set out to engage and connect vermonters experiencing homelessness, mental health challenges, and co-occurring disorders to health services, case management services, and recovery support services, among others. The props program is built upon a peer model approach, utilizing assertive engagement, critical time intervention model, and an intentional peer support framework. Between 10/1/24-6/30/25, pathways Vermont served 88 people in the props program. Expenses = 477,444 mental health urgent care: the opening day for mhuc was 10/28/24. This initiative partners with local agencies to provide a therapeutic alternative to emergency department visits for adults experiencing self- defined mental health crises. Mhuc serves adults over 18 who are in mental health distress, experiencing a suicide crisis, managing complex or co- occurring disorders,

Financial Efficiency

• Mission deployment rate: 80.9%; rating input score 81
• Program expense ratio: 84.9%; rating input score 85
• Fundraising efficiency: $49.4 raised per $1 spent on fundraising; rating input score 76; 76th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 7 of 8 controls in place; rating input score 88
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 4.7%; rating input score 53; 53rd percentile among comparable filings
• Total-asset coverage ratio: 0.43; rating input score 13; 13th percentile among comparable filings
• Liabilities to assets ratio: 0.49; rating input score 30; 30th percentile among comparable filings
• Officer compensation ratio: 1.2%; rating input score 84; 84th percentile among comparable filings

Growth

• Program expense growth: 11.8% per year; rating input score 100; 76th percentile among comparable filings
• Revenue growth: 12.2% per year; rating input score 100; 81st percentile among comparable filings
• Asset growth: 18.9% per year; rating input score 100; 88th percentile among comparable filings