Partners in Care

Nonprofit profile at a glance

EIN
930756143
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Bend, OR, USA
Phone
5413825882
Rating
76
Verdict
SUPPORTED
Rating confidence
Standard
Sector
Hospices

Official website

Reported finances

Revenue
$28,542,307
Expenses
$29,136,503
Assets
$32,650,186
Liabilities
$3,094,597

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

18 people listed

Executive titles in this filing

  • GREG HAGFORS (CEO)

Highest reported compensation

  • GREG HAGFORS (CEO): $353,059 total reported compensation
  • JENNIFER BLECHMAN (PALLIATIVE C): $267,737 total reported compensation
  • LISA LEWIS (MEDICAL DIRE): $266,462 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Partners in care is an integrated and comprehensive end of life services organization servicing the central Oregon region with home health care; in-home hospice care; in-patient hospice care in partners in care hospice house; and transitions and palliative care.

What it reported doing in 2024

The organization provided hospice, home health, and palliative care services across the central Oregon region. Along with auxiliary programs, these service lines create a continuum of care dedicated to supporting patients and families that are navigating life-limiting illness. The hospice service line provided 89,463 patient days of care in 2024 across home settings and at its in-patient facility. Hospice care is provided by a dedicated team of paid staff and volunteers that are available 24/7, 365 days a year. The organizations home health clinicians served over 1,500 patients that were home bound and in need of skilled nursing and/or therapy. Palliative care services were provided in home and clinic-based settings, serving patients with serious illnesses with symptom management and quality of life support.

Operating model

Revenue model
Earned-program. 95% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 68
  • Transparency & Controls: 75
  • Accountability: 100
  • Sustainability: 35
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 74.3%; rating input score 74
  • Program expense ratio: 74.2%; rating input score 74
  • Fundraising efficiency: $4.95 raised per $1 spent on fundraising; rating input score 20; 20th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 92.3%; rating input score 92; 8th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -2.1%; rating input score 23; 23rd percentile among comparable filings
  • Total-asset coverage ratio: 1.12; rating input score 40; 40th percentile among comparable filings
  • Liabilities to assets ratio: 0.09; rating input score 75; 75th percentile among comparable filings
  • Officer compensation ratio: 7.3%; rating input score 34; 34th percentile among comparable filings

Growth

  • Program expense growth: 6.1% per year; rating input score 100; 50th percentile among comparable filings
  • Revenue growth: 6.8% per year; rating input score 100; 58th percentile among comparable filings
  • Asset growth: 7.9% per year; rating input score 100; 54th percentile among comparable filings

Details

  • Where the money goes: 74.3% of revenue deployed · 74.2% of spending went to programs
  • Governance: 8 of 8 board members independent · 9 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $21.6M in reported program spending
  • Leadership: top reported pay $353K · 18 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 30 of 30 current checks pass
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 10 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 20/100.
  • High — Sustainability: Operating margin scored 23/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 40/100.
  • Moderate — Sustainability: Officer compensation ratio scored 34/100.