Parker Family Health Center Inc

What it reported doing in 2024

Introduction: Parker Family Health Center (PFHC) opened in 2000. This volunteer-based health care clinic offers full-spectrum healthcare, free of charge, to low-income Monmouth County residents who are uninsured or without the means to pay for medical care. Parker provides culturally sensitive, comprehensive care with the dignity that every patient deserves and carefully coordinates patient care across the broader health care system. PFHC patients have incomes at or below 300% of the federal poverty level (FPL), on average at 150 percent of the FPL, and experience severe economic hardship on a daily basis. Volunteer medical professionals comprise the majority of Parkers health care providers, with over 175 doctors, nurses and other clinical volunteers donating more than 10,000 hours each year to help the underserved in Monmouth County. Objective: PFHCs objective is to keep community members healthy, able to work, and care for their families. Healthcare at PFHC helps lower costs and stress on the entire community healthcare system by reducing the number of emergency department visits and high-cost medical interventions for untreated disease. The health of one impacts the health of all. Overview: PFHC focuses on primary care/preventive care, chronic disease management, womens wellness, and childrens health, as the areas of greatest impact. In addition to primary care, specialty services include cardiology, optometry, podiatry, neurology, gastroenterology, pediatrics, orthopedics, gynecology, oncology, ophthalmology, nephrology, and mental health services. An affordable prescription medication program is also an essential component of care at the clinic, as are on-site social work services and nutritional counseling. Additional services include free bloodwork, physical therapy, and free eyeglasses, complementing existing eye care services and transportation services. The clinic continues to offer flu and Covid-19 vaccinations to the uninsured and to partner with other organizations for vaccinating those with insurance. DESCRIPTION OF PROGRAM SERVICES Chronic Disease Management: PFHC focuses on patients with chronic diseases and provides healthcare resources for patients with the greatest need for effective medical treatment. Approximately a quarter of Parker patients are diagnosed with diabetes. Asthma, hypertension and heart disease are also significant co-occurring health problems being treated under the chronic disease management program. Comprehensive Womens Health: PFHC ensures that adult female patients receive annual well-woman care, including mammograms and Pap tests. In 2024, 613 women received care through the Womens Wellness program. Childrens Health: The PFHC Pediatric Program provides comprehensive services for children ages 3 through 18. In 2024, 184 children received care, including well-child and school physicals. Children ages 5 through 14 are also provided with free dental services off site by PFHC volunteer pediatric dentists. Nutritional Education: In 2024, PFHC continued its nutritional educational programs by providing counseling for patients with a trilingual nutritionist. Parkers 342 diabetic patients receive counseling from a bilingual Certified Diabetic Education and Care Specialist. Specialty Services: Almost all specialist volunteers provide their services on-site at the clinic, with a limited few seeing patients at office locations. Specialty services include Pediatrics, Gynecology, Optometry, Ophthalmology, Gastroenterology, Cardiology, Podiatry, Orthopedics, Oncology, Hematology, Neurology, Nephrology, and Wound Care. Cancer Education, Prevention, and Screenings: Parker provides a comprehensive program of cancer education, prevention, and screening for both men and women. In 2024, over 441 breast and colorectal cancer screenings were performed through the NJ CEED program, and over 105 HPV and Pap tests were also administered for female patients ages 21 through 65. Mental Health: Through a partnershi

Financial Efficiency

• Mission deployment rate: 76.9%; rating input score 77
• Program expense ratio: 87.2%; rating input score 87
• Fundraising efficiency: $25.93 raised per $1 spent on fundraising; rating input score 66; 66th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 7 of 7 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 17.5%; rating input score 74; 74th percentile among comparable filings
• Total-asset coverage ratio: 4.79; rating input score 83; 83rd percentile among comparable filings
• Liabilities to assets ratio: 0.03; rating input score 76; 76th percentile among comparable filings
• Officer compensation ratio: 12.8%; rating input score 23; 23rd percentile among comparable filings

Growth

• Program expense growth: 7.2% per year; rating input score 100; 52nd percentile among comparable filings
• Revenue growth: 12.1% per year; rating input score 100; 75th percentile among comparable filings
• Asset growth: 14.9% per year; rating input score 100; 74th percentile among comparable filings