Paralyzed Veterans of America

What it reported doing in 2024

Veterans benefit services: va benefits - each year, our national service officers (nsos) help thousands of veterans and family members obtain the benefits they have earned through their military service or the service of their loved one. In many cases, our nsos are one of the first people at a veteran's bedside after injury, and their first line of contact to getting assistance with health care and benefits' needs.in fy 25, paralyzed veterans of america's veterans benefits staff secured $287,156,413 in new annual and retroactive benefits for our clients, including $14,159,176 in payments for automobile grants, $33,840,274 in automobile adaptive equipment payments, $48,025,755 in payments for specially adapted housing (sah) grants and $6,080,748 in annual clothing allowance payments.in fy 25, we filed 27,581 new issues/claims and secured 1,875 "significant retroactive awards" (over $100,000). We conducted 6,368 hospital and office interviews and had over 147,610 client contacts during the year.veterans career program [formerly pave] - paralyzed veterans of america's veterans career program provides career assistance and vocational rehabilitation support to transitioning service members, veterans, military spouses and caregivers across the country. In fy25, veterans career program staff placed 212 individuals in meaningful career opportunities and carried an active average caseload of 530 clients. The program operates through nine locations nationwide: atlanta, minneapolis, boston, richmond, san antonio, san diego, seattle, tampa and Washington, d.c. Since the inception of the program, we have helped more than 5,000 veterans, military spouses and caregivers find meaningful employment.through the veterans career program, clients receive high-touch engagement as they look for meaningful volunteer opportunities, education and employment. Veterans career program staff work with any member of the military community who needs our help, but we specialize in assisting those veterans with barriers to employment due to catastrophic injury or illness. Pva's vcp program is also an authorized employment network for ssa's ticket to work program. Veterans who receive ssdi or ssi are provided benefits counseling in addition to our employment services to understand the impact of earnings on their disability benefits. In fy25, pva continued to offer the veterans career live virtual engagement program. Veterans career live bridges the gap between career resources and veterans with disabilities who are not willing or able to attend traditional hiring events. Through a series of informal virtual sessions, veterans with disabilities, their family members, and their caregivers are able to learn from career experts and network with employers and industry experts. In fy25 pva hosted 95 veterans career live sessions for 10,109 members of the veteran community.paralyzed veterans of america (pva) medical services the pva medical services team works to ensure that veterans with spinal cord injury and disease (including multiple sclerosis and amyotrophic lateral sclerosis) have access to the department of veterans affairs (va) resources and receive the best medical care possible through the vha sci/d system of care.the health care experts that make up pva's medical services team bring a wide variety of clinical experience and subject matter expertise in spinal cord injury and disease. The team closely collaborates with pva's national veteran service officers who are located at each vha sci unit and vamc hospital leadership at every veterans administration sci/d center and long-term care center to support best practices in care, advocate for the healthcare needs of pva members, and facilitate change when needed to ensure quality and timely delivery of care.the pva medical services team conducts annual site surveys at all 25 sci/d centers and 6 long term care centers across the united states to assess the quality and timeliness of care. After each visit, findi

Financial Efficiency

• Mission deployment rate: 63.7%; rating input score 64
• Program expense ratio: 58.9%; rating input score 59
• Fundraising efficiency: $3.11 raised per $1 spent on fundraising; rating input score 11; 11th percentile among comparable filings

Transparency & Controls

• Consistency checks: 95%; rating input score 95; 34th percentile among comparable filings
• Pay-setting controls: 5 of 6 controls in place; rating input score 83
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 95.2%; rating input score 95; 28th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 1.3%; rating input score 39; 39th percentile among comparable filings
• Total-asset coverage ratio: 1.75; rating input score 59; 59th percentile among comparable filings
• Liabilities to assets ratio: 0.14; rating input score 77; 77th percentile among comparable filings
• Officer compensation ratio: 3.3%; rating input score 34; 34th percentile among comparable filings

Growth

• Program expense growth: -4.1% per year; rating input score 0; 3rd percentile among comparable filings
• Revenue growth: -1.2% per year; rating input score 0; 3rd percentile among comparable filings
• Asset growth: 7% per year; rating input score 100; 51st percentile among comparable filings