Palolo Chinese Home
Nonprofit profile at a glance
- EIN
- 990073521
- IRS 990 coverage
- 2015–2024
- Forms available
- Form 990 2024
- Location
- Honolulu, HI, USA
- Phone
- 8087372555
- Rating
- 84
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Supportive Housing for Older Adults
Reported finances
- Revenue
- $21,299,358
- Expenses
- $22,044,528
- Assets
- $31,067,299
- Liabilities
- $7,663,133
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- ELVIRA LO (PRESIDENT)
- SANDRA SOUZA (VICE PRESIDENT)
- DARLENE NAKAYAMA (CEO)
Highest reported compensation
- DARLENE NAKAYAMA (CEO): $271,633 total reported compensation
- JAMIE SUZUKI (REGISTERED NURSE): $157,959 total reported compensation
- JUAN GONZALEZ (DIRECTOR OF NURSING): $146,901 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To educate, support, and care for seniors and their families by providing a continuum of quality care in a culturally sensitive family setting.
What it reported doing in 2024
Adult residential home - palolo chinese home is licensed as an adult residential care home type ii facility (earch ii) that houses 18 elderly residents, regardless of race.
Operating model
- Revenue model
- Earned-program. 96% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 83
- Transparency & Controls: 84
- Accountability: 96
- Sustainability: 36
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 91.3%; rating input score 91
- Program expense ratio: 88.9%; rating input score 89
- Fundraising efficiency: $5.33 raised per $1 spent on fundraising; rating input score 22; 22nd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 93.3%; rating input score 93; 26th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -3.5%; rating input score 20; 20th percentile among comparable filings
- Total-asset coverage ratio: 1.41; rating input score 49; 49th percentile among comparable filings
- Liabilities to assets ratio: 0.25; rating input score 53; 53rd percentile among comparable filings
- Officer compensation ratio: 4.6%; rating input score 54; 54th percentile among comparable filings
Growth
- Program expense growth: 7.7% per year; rating input score 100; 59th percentile among comparable filings
- Revenue growth: 5.5% per year; rating input score 100; 48th percentile among comparable filings
- Asset growth: 0.3% per year; rating input score 100; 11th percentile among comparable filings
Details
- Where the money goes: 91.3% of revenue deployed · 88.9% of spending went to programs
- Governance: 14 of 15 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $19.6M in reported program spending
- Leadership: top reported pay $272K · 20 people listed · 4 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $2.9M reported
- Consistency: 36 of 36 current checks pass
- Schedules: 7 filed schedules · includes major donors and executive pay
- Filing history: 9 filing years from 2015 to 2024
- Contacts: How to reach this organization
- Money network: 7 filed money-flow records
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Financial Efficiency: Fundraising efficiency scored 22/100.
- High — Sustainability: Operating margin scored 20/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 49/100.
- Review — Sustainability: Liabilities to assets ratio scored 53/100.
- Review — Sustainability: Officer compensation ratio scored 54/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.