Packages from Home

Nonprofit profile at a glance

EIN
201124013
IRS 990 coverage
2014–2023
Forms available
Form 990 2023
Location
Glendale, AZ, USA
Phone
6022530284
Rating
76
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Named Trusts N.E.C.

Reported finances

Revenue
$2,194,399
Expenses
$2,010,557
Assets
$981,555
Liabilities
$11,928

Source: IRS Form 990. Selected filing: tax year 2023. Amounts in USD.

Leadership & pay

8 people listed

Executive titles in this filing

  • JENNIFER LEAVITT (EXECUTIVE DIRECTOR)
  • MEGHAN RICHARDS (EXECUTIVE DIRECTOR)
  • NANCY SCHULTE (PRESIDENT)
  • LAUREEN CHISCILLY (VICE PRESIDENT)

Highest reported compensation

  • JENNIFER LEAVITT (EXECUTIVE DIRECTOR): $103,800 total reported compensation
  • MEGHAN RICHARDS (EXECUTIVE DIRECTOR): $87,531 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2023. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To send care and comfort packages to deployed american military heroes who are stationed in active duty theaters around the world, as well as to facilitate activities that elevate morale of all veterans

What it reported doing in 2023

In 2023, packages from home continued its mission of supporting u.s. Military members deployed or stationed overseas by sending requested care packages via u.s. Mail. This year, we shipped 6,829 individual care packages, each weighing between 4-8 pounds and valued on average at $120-$180. These packages collectively served approximately 27,316 service members in remote and challenging environments, where items are often shared among their units, providing much-needed comfort and connection to home.to fulfill these requests, we collect both in-kind and monetary donations from our generous supporters in the community. Care package requests are received via our website and then coordinated through our inventory system, where we manage the donation intake, packing, and shipping processes. Funds are used to purchase additional items for the care packages and to cover the costs of shipping the boxes to ensure they reach the service members in need.according to the latest department of defense force strength report, there are currently over 220,000 u.s. Military members serving in over 176 countries worldwide, an increase of over 50,000 personnel compared to the previous year. This increase has correlated with a rise in requests for care packages, highlighting the growing need for our services and the ongoing importance of supporting these deployed troops.in addition to the care packages, we supported unaccompanied airmen at luke air force base through monthly dinners, serving over 175 active-duty personnel throughout the year. These dinners provide a sense of community for those far from home. Both our care packages and dinners are vital to our mission of boosting morale and ensuring no service member feels forgotten during their service.

Operating model

Revenue model
Donor-supported. 100% of the money available for current operations came from contributions and gifts.
Distribution model
Grant intermediary. The nonprofit sent 81% of its reported program spending out as grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing reports few safeguards for money sent abroad and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 77
  • Transparency & Controls: 77
  • Accountability: 72
  • Sustainability: 47
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 78.3%; rating input score 78
  • Program expense ratio: 85.5%; rating input score 85
  • Fundraising efficiency: $14.21 raised per $1 spent on fundraising; rating input score 49; 49th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: 1 of 8 controls in place; rating input score 12
    • Claims monitoring procedures: Pass
    • Requires narrative reports: Fail
    • Conducts field audits: Fail
    • May suspend future funding: Fail
    • Requires financial reports: Fail
    • Conducts site visits: Fail
    • Requires grant agreements: Fail
    • May require repayment: Fail
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 80%; rating input score 80; 14th percentile among comparable filings
  • Governance controls: 5 of 8 controls in place; rating input score 62
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 8.4%; rating input score 60; 60th percentile among comparable filings
  • Total-asset coverage ratio: 0.49; rating input score 17; 17th percentile among comparable filings
  • Liabilities to assets ratio: 0.01; rating input score 86; 86th percentile among comparable filings
  • Officer compensation ratio: 9.5%; rating input score 30; 30th percentile among comparable filings

Growth

  • Program expense growth: 12.8% per year; rating input score 100; 73rd percentile among comparable filings
  • Revenue growth: 12.3% per year; rating input score 100; 76th percentile among comparable filings
  • Asset growth: 21.1% per year; rating input score 100; 84th percentile among comparable filings

Details

  • Where the money goes: 78.3% of revenue deployed · 85.5% of spending went to programs
  • Governance: 4 of 5 board members independent · 5 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $1.7M in reported program spending
  • Leadership: top reported pay $104K · 8 people listed
  • Consistency: 32 of 32 current checks pass
  • Schedules: 7 filed schedules · includes major donors, foreign activity, and grants
  • Filing history: 9 filing years from 2014 to 2023
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Foreign activity oversight: 7 of 8 not reported.
  • Review — Accountability: Governance controls: 2 of 7 not reported.
  • Moderate — Financial Efficiency: Fundraising efficiency scored 49/100.
  • High — Sustainability: Total-asset coverage ratio scored 17/100.
  • Moderate — Sustainability: Officer compensation ratio scored 30/100.