Opportunity Services Inc

Nonprofit profile at a glance

EIN
410990502
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Savage, MN, USA
Phone
6123870460
Rating
63
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Vocational Rehabilitation

Official website

Reported finances

Revenue
$8,459,474
Expenses
$7,137,592
Assets
$4,226,581
Liabilities
$465,347

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

9 people listed

Executive titles in this filing

  • Nancy Gurney (Director/ Former CEO)
  • Jeremy Gurney (President/CEO)
  • Laurie Ackerman (Vice President of Employment)

Highest reported compensation

  • Nancy Gurney (Director/ Former CEO): $711,694 total reported compensation
  • Jeremy Gurney (President/CEO): $395,691 total reported compensation
  • Craig Zack (COO (until Feb '25)): $235,390 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Opportunity Services supports individuals with disabilities in community integration and employment.

What it reported doing in 2024

Day Training and Habilitation Program: The program provides consumers with long-term supported employment and life skills training. For long-term employment continuous support, guidance, and training are provided from staff to assist consumers to enhance their level of independence and mastery of work skills. Through life skills training, consumers choose from an array of classes to increase survival skills, promote self-awareness, and develop lifelong resources. Employment Program: The employment programs are designed to provide individuals with long-term support. (Continued on Schedule O)Through the Community Employment Placement Programs, job support is provided to persons employed individually in the community, or to persons placed in community group settings with fellow Opportunity Services, Inc. employees. Ongoing assistance is provided so that successful employment is maintained. The following are time-limited programs used to assist individuals in securing and maintaining employment: Community Work Assessment - A program designed to identify an individual's employment skills and abilities so that vocational potentials are reached. Work skills and behaviors are assessed by using real work experience.Job Development and Placement - A service designed to assist in securing employment that meets the individual employment goals. Some of the elements include job search, resume creation, interview preparation, and follow-up. Job Coaching - Individualized one-to-one training provided as needed to help individuals understand and successfully perform assigned job duties. School to Work Transition - Students learn about career options and employer expectations through a variety of real job experiences. Long Term Supports - Provide job coaching for persons with disabilities to maintain competitive community employment. In addition, Ticket to Work (TTW) is a milestone payment system through Opportunity Services, Inc.'s contract with Social Security as an employment network. Since the income is related to specific income earning outcomes for each worker, it is a reimbursement system that is in addition to services provided through the Division of Vocational Rehabilitation and Medicaid. It is income that cannot be counted on as regular service income. Opportunity Services, Inc. has determined to account for this income in a separate income center.

Operating model

Revenue model
Other-operating. 97% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - The filed numbers largely add up and most filed governance safeguards are in place. A relatively small share of available resources goes toward mission work and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 52
  • Transparency & Controls: 80
  • Accountability: 72
  • Sustainability: 48
  • Growth: 20

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 54.7%; rating input score 55
  • Program expense ratio: 63.6%; rating input score 64
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 60%; rating input score 60; 9th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Fail
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 15.6%; rating input score 72; 72nd percentile among comparable filings
  • Total-asset coverage ratio: 0.59; rating input score 21; 21st percentile among comparable filings
  • Liabilities to assets ratio: 0.11; rating input score 57; 57th percentile among comparable filings
  • Officer compensation ratio: 22.5%; rating input score 10; 10th percentile among comparable filings

Growth

  • Program expense growth: -3.9% per year; rating input score 0; 6th percentile among comparable filings
  • Revenue growth: -0% per year; rating input score 0; 11th percentile among comparable filings
  • Asset growth: 1.3% per year; rating input score 100; 17th percentile among comparable filings

Details

  • Where the money goes: 54.7% of revenue deployed · 63.6% of spending went to programs
  • Governance: 3 of 5 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $4.5M in reported program spending
  • Leadership: top reported pay $712K · 9 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 1 contractor listed · $125K reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 8 filed schedules · includes major donors, executive pay, and related organizations
  • Filing history: 10 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Mission deployment rate scored 55/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 21/100.
  • Review — Accountability: Governance controls: Audit committee oversight not reported.
  • High — Sustainability: Officer compensation ratio scored 10/100.
  • Review — Sustainability: Liabilities to assets ratio scored 57/100.