Operation New Hope Inc

Nonprofit profile at a glance

EIN
593590360
IRS 990 coverage
2017–2025
Forms available
Form 990 2025
Location
Jacksonville, FL, USA
Rating
85
Verdict
STRONG
Rating confidence
Moderate
Sector
Housing Development, Construction, Management

Official website

Reported finances

Revenue
$14,428,802
Expenses
$14,954,393
Assets
$5,634,760
Liabilities
$1,280,962

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • Reginald Fullwood (President/CEO)

Highest reported compensation

  • Reginald Fullwood (President/CEO): $175,552 total reported compensation
  • Mary Croxton (CAO): $127,070 total reported compensation
  • Corvus Whitaker (CPO): $122,972 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To create economic assistance to disadvantaged residents by creating jobs and housing.

What it reported doing in 2025

The Ready 4 Work/Release/Success programs of Operation New Hope provide life and job skills for individuals who were previously incarcerated. The programs also provided the needed support services such as housing, mental health and transportation to enable participation in the programs. Family reunification is also a major part of the programs. Once the participant completes a multi-week program of training and support, ONH assists with finding employment and then provides continued support services for one year. In 2025,3640 participants were served.

Operating model

Revenue model
Donor-supported. 97% of the money available for current operations came from contributions and gifts.
Distribution model
Hybrid. The nonprofit split its reported program spending across 68% for direct work, and 32% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 90
  • Transparency & Controls: 79
  • Accountability: 95
  • Sustainability: 22
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 91.1%; rating input score 91
  • Program expense ratio: 88.6%; rating input score 89
  • Fundraising efficiency: $151.94 raised per $1 spent on fundraising; rating input score 88; 88th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 76th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -3.6%; rating input score 12; 12th percentile among comparable filings
  • Total-asset coverage ratio: 0.38; rating input score 8; 8th percentile among comparable filings
  • Liabilities to assets ratio: 0.23; rating input score 48; 48th percentile among comparable filings
  • Officer compensation ratio: 3.6%; rating input score 68; 68th percentile among comparable filings

Growth

  • Program expense growth: 18.6% per year; rating input score 100; 86th percentile among comparable filings
  • Revenue growth: 18.7% per year; rating input score 100; 91st percentile among comparable filings
  • Asset growth: 0.2% per year; rating input score 100; 7th percentile among comparable filings

Details

  • Where the money goes: 91.1% of revenue deployed · 88.6% of spending went to programs
  • Governance: 11 of 11 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $13.3M in reported program spending
  • Leadership: top reported pay $176K · 13 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.1M reported
  • Consistency: 34 of 35 current checks pass · 1 finding to review
  • Schedules: 9 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 9 filing years from 2017 to 2025
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Sustainability: Operating margin scored 12/100.
  • High — Sustainability: Total-asset coverage ratio scored 8/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Moderate — Sustainability: Liabilities to assets ratio scored 48/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.