Operation Compassion
Nonprofit profile at a glance
- EIN
- 621697490
- IRS 990 coverage
- 2012–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Cleveland, TN, United States
- Phone
- 423-728-3932
- Rating
- 73
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Christianity
- Affiliation
- Christianity
Reported finances
- Revenue
- $140,323,677
- Expenses
- $132,342,005
- Assets
- $18,878,110
- Liabilities
- $1,389,102
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
17 people listed
Executive titles in this filing
- KELVIN PAGE (PRESIDENT &)
Highest reported compensation
- KELVIN PAGE (PRESIDENT &): $219,633 total reported compensation
- MIKE WATKINS (SECRETARY): $86,131 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our Mission is to show compassion from across the street to across the sea. Our world is in crisis. While life may seem hopeless for so many, Operation Compassion has been giving hope to those in need around the globe for over 25 years - and you can help us give them hope. From disaster relief, to providing clean water sources, to life rehabilitation programs, and community food resources, Operation Compassion is making a difference. When you donate to Operation Compassion, you’re helping provide desperately needed resources to the people who need it most. Through a strategic network of partners, we put disaster relief products directly in the hands of those affected by disaster. When we ins.
What it reported doing in 2024
Operation compassion furnishes food, clothing, household and medical supplies to those in need across the united states and around the world.
Operating model
- Revenue model
- Donor-supported. 100% of the money available for current operations came from contributions and gifts.
- Distribution model
- Grant intermediary. The nonprofit sent 98% of its reported program spending out as grants.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing reports few safeguards for money sent abroad and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 96
- Transparency & Controls: 61
- Accountability: 70
- Sustainability: 50
- Growth: 0
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 93.7%; rating input score 94
- Program expense ratio: 99.4%; rating input score 99
- Fundraising efficiency: $630.91 raised per $1 spent on fundraising; rating input score 95; 95th percentile among comparable filings
Transparency & Controls
- Consistency checks: 94.1%; rating input score 94; 28th percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: 0 of 8 controls in place; rating input score 0
- Claims monitoring procedures: Fail
- Requires narrative reports: Fail
- Conducts field audits: Fail
- May suspend future funding: Fail
- Requires financial reports: Fail
- Conducts site visits: Fail
- Requires grant agreements: Fail
- May require repayment: Fail
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 88.2%; rating input score 88; 35th percentile among comparable filings
- Governance controls: 4 of 9 controls in place; rating input score 44
- Conflict-of-interest policy: Fail
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 5.7%; rating input score 59; 59th percentile among comparable filings
- Total-asset coverage ratio: 0.14; rating input score 4; 4th percentile among comparable filings
- Liabilities to assets ratio: 0.07; rating input score 86; 86th percentile among comparable filings
- Officer compensation ratio: 0.1%; rating input score 94; 94th percentile among comparable filings
Growth
- Program expense growth: -4% per year; rating input score 0; 3rd percentile among comparable filings
- Revenue growth: -3.4% per year; rating input score 0; 2nd percentile among comparable filings
- Asset growth: -8.2% per year; rating input score 0; 1st percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 93.7% of revenue deployed · 99.4% of spending went to programs
- Governance: 15 of 17 board members independent · 4 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $131.5M in reported program spending
- Leadership: top reported pay $220K · 17 people listed · 1 of 6 pay-setting controls reported
- Consistency: 39 of 40 current checks pass · 1 finding to review
- Schedules: 10 filed schedules · includes major donors, foreign activity, grants, and executive pay
- Filing history: 13 filing years from 2012 to 2024
- Contacts: How to reach this organization
- Money network: 17 filed money-flow records
- Related organizations: 11 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Foreign activity oversight: 8 of 8 not reported.
- Moderate — Accountability: Governance controls: 5 of 9 not reported.
- High — Growth: Program expense growth scored 0/100.
- High — Growth: Revenue growth scored 0/100.
- High — Sustainability: Total-asset coverage ratio scored 4/100.
- High — Growth: Asset growth scored 0/100.
- Review — Sustainability: Operating margin scored 59/100.
- Review — Transparency & Controls: Schedule G fundraiser detail did not reconcile in the filed values.