Open Door Health Services Inc
Nonprofit profile at a glance
- EIN
- 352018494
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Muncie, IN, USA
- Phone
- 7652867000
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Health Treatment Facilities, Primarily Outpatient
Reported finances
- Revenue
- $25,167,049
- Expenses
- $26,082,637
- Assets
- $18,782,572
- Liabilities
- $5,699,613
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
24 people listed
Executive titles in this filing
- Bryan Ayars (CEO)
Highest reported compensation
- Shereene Grant (Physician): $333,916 total reported compensation
- Randy Brown (Physician): $290,582 total reported compensation
- Jason Sims (Dentist): $266,103 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is to improve the quality of life of others. We strive to create a better life and future for others, and ourselves, by enhancing the communities where we live, work, and play.
What it reported doing in 2024
Open Door Health Services (ODHS) Strives to carry out the mission of improving the lives of others. Open Door provides whole-person healthcare, including primary healthcare, dentistry, chiropractic services, behavioral health, and family planning services. Open Door has increased the number of patients to serve 23,000 a year by utilizing services and improving the quality of care, placing in the top 25% of health centers nationwide in most care indicators. It is also a priority to provide patients with trained navigation professionals to assist in finding healthcare coverage.
Operating model
- Revenue model
- Other-operating. 73% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 69
- Transparency & Controls: 90
- Accountability: 95
- Sustainability: 25
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 78.5%; rating input score 78
- Program expense ratio: 75.7%; rating input score 76
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 4 of 6 controls in place; rating input score 67
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -3.6%; rating input score 19; 19th percentile among comparable filings
- Total-asset coverage ratio: 0.72; rating input score 25; 25th percentile among comparable filings
- Liabilities to assets ratio: 0.3; rating input score 46; 46th percentile among comparable filings
- Officer compensation ratio: 8.5%; rating input score 27; 27th percentile among comparable filings
Growth
- Program expense growth: 10% per year; rating input score 100; 70th percentile among comparable filings
- Revenue growth: 7.3% per year; rating input score 100; 61st percentile among comparable filings
- Asset growth: 4.5% per year; rating input score 100; 32nd percentile among comparable filings
Details
- Where the money goes: 78.5% of revenue deployed · 75.7% of spending went to programs
- Governance: 12 of 12 board members independent · 8 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $19.7M in reported program spending
- Leadership: top reported pay $334K · 24 people listed · 4 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $1.9M reported
- Consistency: 35 of 35 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 15 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 11 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 19/100.
- High — Sustainability: Total-asset coverage ratio scored 25/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- High — Sustainability: Officer compensation ratio scored 27/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 46/100.