On Lok Inc
Nonprofit profile at a glance
- EIN
- 943101464
- IRS 990 coverage
- 2011–2024
- Forms available
- Form 990 2024, Form 990-T 2020
- Location
- San Francisco, CA, USA
- Phone
- 4152928888
- Rating
- 76
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Health Support Services
Reported finances
- Revenue
- $34,826,344
- Expenses
- $27,713,033
- Assets
- $20,012,093
- Liabilities
- $3,978,116
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
24 people listed
Executive titles in this filing
- GRACE LI (CHIEF EXECUTIVE OFFICER)
Highest reported compensation
- GRACE LI (CHIEF EXECUTIVE OFFICER): $703,789 total reported compensation
- JOY A MOORE (CHIEF PEOPLE OFFICER): $354,454 total reported compensation
- CARL GERLACH (CFO (THRU 9/2024)): $353,436 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To relentlessly pursue quality of life and quality of care for older adults and their families.
What it reported doing in 2024
Provide management support services (such as executive oversight, strategic planning, financial management and accounting, human resources management, information systems, and fundraising) to affiliated 501(c)(3) organizations which provide housing and comprehensive health care to the frail elderly and other services to individuals aged 60 and older.
Operating model
- Revenue model
- Earned-program. 66% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 92% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing reports few safeguards for money sent abroad and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 69
- Transparency & Controls: 71
- Accountability: 95
- Sustainability: 55
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 68.7%; rating input score 69
- Program expense ratio: 85.4%; rating input score 85
- Fundraising efficiency: $5.77 raised per $1 spent on fundraising; rating input score 23; 23rd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Pass
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Scored; rating input score 0
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 91.7%; rating input score 92; 24th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 20.4%; rating input score 82; 82nd percentile among comparable filings
- Total-asset coverage ratio: 0.72; rating input score 25; 25th percentile among comparable filings
- Liabilities to assets ratio: 0.2; rating input score 59; 59th percentile among comparable filings
- Officer compensation ratio: 11.4%; rating input score 15; 15th percentile among comparable filings
Growth
- Program expense growth: 13% per year; rating input score 100; 79th percentile among comparable filings
- Revenue growth: 13.1% per year; rating input score 100; 83rd percentile among comparable filings
- Asset growth: 5.7% per year; rating input score 100; 40th percentile among comparable filings
Details
- Where the money goes: 68.7% of revenue deployed · 85.4% of spending went to programs
- Governance: 11 of 12 board members independent · 9 of 9 filing controls reported
- Programs: 2 filed program accomplishments · $23.7M in reported program spending
- Leadership: top reported pay $704K · 24 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $2.6M reported
- Consistency: 41 of 41 current checks pass
- Schedules: 10 filed schedules · includes major donors, foreign activity, grants, executive pay, and related organizations
- Filing history: 14 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: 12 filed money-flow records
- Related organizations: 6 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Foreign activity oversight scored 0/100.
- High — Financial Efficiency: Fundraising efficiency scored 23/100.
- High — Sustainability: Total-asset coverage ratio scored 25/100.
- High — Sustainability: Officer compensation ratio scored 15/100.
- Review — Sustainability: Liabilities to assets ratio scored 59/100.