NowMattersNow Org

Nonprofit profile at a glance

EIN
474333366
IRS 990 coverage
2023–2024
Forms available
Form 990 2024, Form 990-N 2022
Location
Bellevue, WA, USA
Phone
2066796349
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Adult, Continuing Education

Reported finances

Revenue
$316,324
Expenses
$351,442
Assets
$230,086
Liabilities
$1,136

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

4 people listed

Executive titles in this filing

  • Ursula Whiteside (President, Treasurer, & CEO)

Highest reported compensation

  • Ursula Whiteside (President, Treasurer, & CEO): $155,600 total reported compensation
  • Sarah Clingan (Director): $17,375 total reported compensation
  • Julie Angerhofer Richards (Secretary): $14,140 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Our mission is building lives worth living together through dialectics, science, and storytelling.

What it reported doing in 2024

In 2024, NowMattersNow.org made substantial progress in suicide prevention and support through research, program development, and expanded user engagement. These achievements reflect our commitment to providing accessible, evidence-based resources for those experiencing suicidal thoughts and intense emotions. Research Publication: We published a critical paper titled, Conceptual model of and intervention development for unplanned suicide attempts (Whiteside, U., Richards, J. A., Fruhbauerova, M., & Shokouhaghaei, G.), in The Permanente Journal, 28(3), 117 (2024).. This publication addresses the phenomenon of unplanned suicide attempts and a brief intervention for handling overwhelming suicidal urges. Website Reach and Crisis Connection: Our website engaged over 50,000 unique users in 2024. Through this online presence, we facilitated connections to live crisis services for 146 individuals in need of immediate support. Virtual Peer Support Pilot Program: We developed and piloted free virtual peer support meetings focused on emotion coping skills. We held 164 meetings for nearly 200 individuals seeking peer-led guidance. This reach demonstrates the practical impact of our free digital platform as a bridge to life-saving resources for those at risk. Grant Acquisition and Program Expansion: We received the second half of a significant grant that was used to enhance our website and develop a peer support program. This funding supported a comprehensive redesign of our website to improve accessibility, navigability, and functionality, making our resources more inclusive, particularly for users with disabilities. Long-term Project Goals: In alignment with our long-term mission, we have continued a project with goals extending into 2025 and beyond, including: Enhanced Website Accessibility: Creating a more accessible, user-centered website to support diverse user needs (e.g., adding search capabilities). Expanded DBT Content and Skills: We added 19 new DBT skills and plan to add an additional 20, each complemented by original content, lived experience stories, and community tips. These resources emphasize the "why" & "how" of skill application, equipping users with actionable strategies for emotional regulation and crisis management. Virtual Peer Support Pilot Program: Expanding offerings of virtual peer support meetings focused on emotion coping skills throughout 2025, aiming to establish a scalable model with a sustainable support network for individuals seeking peer-led guidance. These initiatives, combined with our digital reach and connections to crisis services, reflect NowMattersNow.org's dedication to making mental health resources accessible and impactful. Through these expanded efforts, we continue to bridge critical gaps in suicide prevention and emotional support.

Operating model

Revenue model
Donor-supported. 92% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 95% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 95
  • Transparency & Controls: 83
  • Accountability: 47
  • Sustainability: 25
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 91.7%; rating input score 92
  • Fundraising efficiency: $61.75 raised per $1 spent on fundraising; rating input score 80; 80th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 80th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 25%; rating input score 25; 15th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -11.1%; rating input score 21; 21st percentile among comparable filings
  • Total-asset coverage ratio: 0.65; rating input score 30; 30th percentile among comparable filings
  • Liabilities to assets ratio: 0; rating input score 50; 50th percentile among comparable filings
  • Officer compensation ratio: 53.2%; rating input score 3; 3rd percentile among comparable filings

Growth

  • Program expense growth: 133.7% per year; rating input score 100; 99th percentile among comparable filings
  • Revenue growth: 14% per year; rating input score 100; 81st percentile among comparable filings
  • Asset growth: -13.8% per year; rating input score 0; 5th percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 91.7% of spending went to programs
  • Governance: 1 of 4 board members independent · 7 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $322K in reported program spending
  • Leadership: top reported pay $156K · 4 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 25 of 25 current checks pass
  • Schedules: 5 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 2 filing years from 2023 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Accountability: Independent voting board scored 25/100.
  • High — Sustainability: Operating margin scored 21/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 30/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Officer compensation ratio scored 3/100.
  • Review — Sustainability: Liabilities to assets ratio scored 50/100.