Notre Dame Health Care

Nonprofit profile at a glance

EIN
043108782
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Worcester, MA, US
Phone
(508) 852-5800
Rating
83
Verdict
STRONG
Rating confidence
Moderate
Sector
Residential Care & Adult Day Programs

Official website

Reported finances

Revenue
$35,388,316
Expenses
$34,444,762
Assets
$66,478,067
Liabilities
$36,167,133

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

26 people listed

Executive titles in this filing

  • MR PHILIP HICKEY (CEO & PRESIDENT (AS OF JUNE 2024))
  • MS KAREN LAGANELLI (CEO & PRESIDENT (UNTIL JUNE 2024))

Highest reported compensation

  • MR PHILIP HICKEY (CEO & PRESIDENT (AS OF JUNE 2024)): $204,647 total reported compensation
  • MS SUSAN KEEFE (V.P. - DIR. OF HOSPICE): $180,185 total reported compensation
  • MS CAROL KAPOLKA (V.P. - DIR. OF ND LTC): $171,157 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To provide exceptional care and service, giving residents, families, and visitors the peace of mind they need and desire. At every level, Notre Dame Health Care Center gives renewed meaning to the words family and community. Each of our services and programs offer expertise with respect, love, and compassion. Guided by the mission of the Sisters of Notre Dame de Namur and Catholic values, skilled and dedicated professionals make our home yours.

What it reported doing in 2024

Skilled nursing facility, assisted living residence, adult palliative care and hospice, and pediatric palliative care and hospice programs: notre dame long term care and rehabilitation center is a licensed skilled nursing facility that provides traditional long term care, post-acute and short term rehabilitation, specialized memory care, and end of life care to achieve the individual's maximum quality of life and well-being within the charitable mission of the sisters of notre dame de namur. Individualized care plans include physical, occupational, and speech therapy, therapeutic recreational programs, intravenous therapy, spiritual care, and medically related social services. (see schedule o)licensed nursing services are provided 24 hours per day to nursing home capacity of 123 individuals, and the facility is certified by the centers for medicaid and medicare services as a provider, and holds contracts with a number of hmos.notre dame du lac assisted living residence (notre dame du lac) is a caring community that provides assisted living and memory support for seniors. Choice, convenience and peace of mind are the hallmarks of this program. Notre dame du lac is a home where individual needs are met and communal life is honored through a rich and diverse range of programs that are designed to enhance the lives of our residents and families through activities, meals, and personal assistance. Our mission of care and compassion extends to caring for those with memory loss. The harmony program at notre dame du lac is designed to meet the unique needs of those with memory loss, alzheimer's disease, and other forms of dementia. We provide a comfortable, homelike setting, as well as the supportive care necessary to insure safety, dignity, and individuality, whereby residents have the right to make choices in all aspects of their lives. Our facility is certified by the executive office of elder affairs of the commonwealth of Massachusetts.hospice services at notre dame health care center, inc. Provides compassionate, end-of-life care for individuals with terminal illnesses, focusing on comfort rather than curative treatment. Adult hospice services provide end-of-life care for individuals with terminal illnesses, typically when life expectancy is six months or less. The focus is on symptom management, pain relief, and emotional and spiritual support. Care is typically provided in the patient's home, hospice facility, or nursing home, with the goal of ensuring comfort, dignity, and quality of life for both the patient and their family. Pediatric hospice services are specialized for children with terminal conditions, offering similar comprehensive support but tailored to the unique needs of young patients and their families. In addition to managing symptoms and providing emotional and spiritual care, pediatric hospice often includes developmental and sibling support, recognizing the distinct challenges faced by families during a child's end-of-life journey. Notre dame pedi pals is a contract provider for the Massachusetts department of public health pediatric palliative care network, and it is a cost-based reimbursement program.palliative care at notre dame health care center, inc. Is specialized medical care that focuses on providing relief from symptoms and stress for people with serious illnesses, with the goal of improving quality of life for both the patient and their family. Adult palliative care supports individuals facing life-limiting conditions such as cancer, heart failure, or chronic respiratory diseases. It addresses physical, emotional, and spiritual needs, offering pain management and emotional support. Pediatric palliative care is tailored to children and young adults with serious illnesses, ensuring they receive comprehensive care that focuses on their unique developmental needs while providing family-centered support. Perinatal palliative care serves families when a life-limiting condition is diagnosed during pregnancy

Operating model

Revenue model
Earned-program. 97% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 79
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 49
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 86%; rating input score 86
  • Program expense ratio: 87.5%; rating input score 88
  • Fundraising efficiency: $3.74 raised per $1 spent on fundraising; rating input score 15; 15th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 2.7%; rating input score 45; 45th percentile among comparable filings
  • Total-asset coverage ratio: 1.93; rating input score 60; 60th percentile among comparable filings
  • Liabilities to assets ratio: 0.54; rating input score 26; 26th percentile among comparable filings
  • Officer compensation ratio: 4%; rating input score 60; 60th percentile among comparable filings

Growth

  • Program expense growth: 4.2% per year; rating input score 100; 35th percentile among comparable filings
  • Revenue growth: 4.2% per year; rating input score 100; 37th percentile among comparable filings
  • Asset growth: 4.7% per year; rating input score 100; 33rd percentile among comparable filings

Details

  • What they do: 7 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 86% of revenue deployed · 87.5% of spending went to programs
  • Governance: 16 of 16 board members independent · 9 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $30.1M in reported program spending
  • Leadership: top reported pay $205K · 26 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $5.6M reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 10 filed schedules · includes major donors and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 8 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 15/100.
  • Moderate — Sustainability: Operating margin scored 45/100.
  • High — Sustainability: Liabilities to assets ratio scored 26/100.