Northwest Behavioral Health Services Inc

Nonprofit profile at a glance

EIN
593128476
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Jacksonville, FL, USA
Phone
9047817797
Rating
69
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Community Mental Health Center

Reported finances

Revenue
$2,329,815
Expenses
$2,402,358
Assets
$679,632
Liabilities
$614,386

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

15 people listed

Executive titles in this filing

  • MELANIE HOPKINS (PRESIDENT)

Highest reported compensation

  • TERRI GLOVER (EXECUTIVE DI): $83,573 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To enhance the quality of life for underserved youths, adults and families experiencing mental health disorders, social maladjustment and other at risk behaviors. The organization seeks to empower these individuals to live meaningful and productive lives in the community through the provision of comprehensive behavioral of and integrated health services.

What it reported doing in 2024

The organization provided targeted case management and behavioral health services to four duval county public schools through the boys & girls club of northeast Florida. These schools include arlington heights, arlington elementary, northwestern legends, and highlands elementary. In addition to case management, nwbh facilitates workshops that focus on building self- esteem, character and leadership, youth suicide-prevention awareness, and other important life-skills. Approximately 350 students and boys & girls club members benefit from these services each year. Nwbh also provides specialized workshops for seniors through the city of jacksonville's senior services program. These sessions focus primarily on grief education, emotional wellness, and healthy coping strategies. Approximately 200 seniors participated in these workshops.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - The filed numbers largely add up and the organization raises money at a relatively low cost. A relatively small share of available resources goes toward mission work and a relatively small share of total spending goes to programs.

Rating breakdown

  • Financial Efficiency: 61
  • Transparency & Controls: 92
  • Accountability: 79
  • Sustainability: 22
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 59.1%; rating input score 59
  • Program expense ratio: 57.3%; rating input score 57
  • Fundraising efficiency: $91.81 raised per $1 spent on fundraising; rating input score 86; 86th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 4 of 8 controls in place; rating input score 50
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -3.1%; rating input score 24; 24th percentile among comparable filings
  • Total-asset coverage ratio: 0.28; rating input score 9; 9th percentile among comparable filings
  • Liabilities to assets ratio: 0.9; rating input score 7; 7th percentile among comparable filings
  • Officer compensation ratio: 3.5%; rating input score 65; 65th percentile among comparable filings

Growth

  • Program expense growth: -4.2% per year; rating input score 0; 6th percentile among comparable filings
  • Revenue growth: -0.7% per year; rating input score 0; 9th percentile among comparable filings
  • Asset growth: -1.9% per year; rating input score 0; 8th percentile among comparable filings

Details

  • Where the money goes: 59.1% of revenue deployed · 57.3% of spending went to programs
  • Governance: 14 of 14 board members independent · 4 of 8 filing controls reported
  • Programs: 4 filed program accomplishments · $1.4M in reported program spending
  • Leadership: top reported pay $84K · 15 people listed
  • Highest-paid contractors: 1 contractor listed · $116K reported
  • Consistency: 23 of 23 current checks pass
  • Schedules: 4 filed schedules · includes major donors
  • Filing history: 9 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Mission deployment rate scored 59/100.
  • Review — Financial Efficiency: Program expense ratio scored 57/100.
  • Review — Accountability: Governance controls: 4 of 8 not reported.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Operating margin scored 24/100.
  • High — Sustainability: Total-asset coverage ratio scored 9/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 7/100.