Northeast Michigan Community Service Agency
Legal name: Northeast Michigan Community Service Agency Inc
Nonprofit profile at a glance
- EIN
- 381873461
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Alpena, MI, US
- Phone
- 989-356-4600
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $70,622,793
- Expenses
- $69,291,900
- Assets
- $28,014,127
- Liabilities
- $9,261,492
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
37 people listed
Executive titles in this filing
- PETER L HENNARD V (PRESIDENT)
- PATRICIA RONDEAU (VICE-PRESIDENT)
- LISA BOLEN (EXECUTIVE DIRECTOR/CEO)
Highest reported compensation
- LISA BOLEN (EXECUTIVE DIRECTOR/CEO): $193,103 total reported compensation
- TRICIA GRIFKA (EARLY CHILDHOOD SERVICES DIRECTOR): $161,656 total reported compensation
- LAURIE SAUER (AGING DIRECTOR): $139,888 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Local people working together to solve local problems.
What it reported doing in 2024
Volunteer programs -consists of three programs - foster grandparent program (fgp); senior companion program (scp); retired and senior volunteer program (rsvp). The fgp volunteers provide one-on-one tutoring to students. A low-income program (within 200% of poverty) volunteers also need to be aged 55 or older to participate. Scp provides independent living services and/or respite services to seniors which afford these seniors the opportunity to remain independent in their own home and offered increased social support. The volunteer criteria for scp duplicate that of fgp. Rsvp engages the skills, talents, and experience of volunteers to address a wide range of community needs. Participants can choose how, where, and when they want to serve with commitments ranging from a few hours to 40 hours per week. The result is a positive contribution to the participants' community, while they can also experience better health and longevity by being active in the community.
Operating model
- Revenue model
- Grant-funded. 99% of the money available for current operations came from government grants.
- Distribution model
- Hybrid. The nonprofit split its reported program spending across 65% for direct work, and 35% for grants.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 85
- Transparency & Controls: 83
- Accountability: 100
- Sustainability: 39
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 94.6%; rating input score 95
- Program expense ratio: 96.4%; rating input score 96
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 50th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 1.9%; rating input score 42; 42nd percentile among comparable filings
- Total-asset coverage ratio: 0.4; rating input score 14; 14th percentile among comparable filings
- Liabilities to assets ratio: 0.33; rating input score 52; 52nd percentile among comparable filings
- Officer compensation ratio: 0.9%; rating input score 76; 76th percentile among comparable filings
Growth
- Program expense growth: 4.6% per year; rating input score 100; 36th percentile among comparable filings
- Revenue growth: 3.7% per year; rating input score 100; 29th percentile among comparable filings
- Asset growth: 9.4% per year; rating input score 100; 67th percentile among comparable filings
Details
- What they do: 10 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 94.6% of revenue deployed · 96.4% of spending went to programs
- Governance: 29 of 29 board members independent · 9 of 9 filing controls reported
- Programs: 8 filed program accomplishments · $66.8M in reported program spending
- Leadership: top reported pay $193K · 37 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $6.8M reported
- Consistency: 36 of 36 current checks pass
- Schedules: 6 filed schedules · includes major donors, grants, and executive pay
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 18 filed money-flow records
- Related organizations: 14 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Operating margin scored 42/100.
- High — Sustainability: Total-asset coverage ratio scored 14/100.
- Review — Sustainability: Liabilities to assets ratio scored 52/100.