North Valley Caring Services
Nonprofit profile at a glance
- EIN
- 954444561
- IRS 990 coverage
- 2014–2024
- Forms available
- Form 990 2024
- Location
- North Hills, CA, USA
- Phone
- 8188910481
- Rating
- 89
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Homeless Centers
Reported finances
- Revenue
- $9,134,030
- Expenses
- $8,782,658
- Assets
- $2,855,264
- Liabilities
- $1,024,074
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
12 people listed
Executive titles in this filing
- KEVIN WAHE (VICE PRESIDENT)
- MANNY FLORES (EXECUTIVE DIRECTOR)
Highest reported compensation
- MANNY FLORES (EXECUTIVE DIRECTOR): $79,951 total reported compensation
- JU KIM (CHIEF FINANCIAL OFFICER): $76,001 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To empower neighborhood residents to build a vision of their community's future and to actively engage in solving local problems.
What it reported doing in 2024
Unsheltered services: our outreach teams build relationships with the unhoused - delivering meals, personal care kits, medical supplies, connecting them with services and shelter. Nvcs' breakfast and showers program offers a hot breakfast and shower to individuals without housing. Our program is available mondays, wednesdays, and fridays from 6:30 a.m. To 9 a.m. Our shower rooms are spacious enough to accommodate an entire family or larger items such as wheelchairs, shopping carts, or bicycles. Body wash, towels, and toiletries are provided on-site for use. The nvcs family navigation program delivers an integrated service model designed to stabilize and empower vulnerable families, particularly those living in local motels or at risk of homelessness. Each week, over 100 families receive essential supplies, including meals, diapers, hygiene products, and clothing. The program prioritizes housing stability by providing referrals, advocacy with landlords, and assistance navigating housing systems. To support long-term resilience, we offer workforce development, financial literacy workshops, case management, and connections to mental health, healthcare, and substance misuse services. Families also access in-house supports such as a food pantry, parenting workshops, and youth enrichment programs. This wraparound approach addresses immediate needs while equipping families with the tools and resources necessary to secure and maintain permanent housing, reduce system dependency, and build self-sufficiency.
Operating model
- Revenue model
- Donor-supported. 71% of the money available for current operations came from contributions and gifts.
- Distribution model
- Grant intermediary. The nonprofit sent 69% of its reported program spending out as grants.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 91
- Transparency & Controls: 94
- Accountability: 86
- Sustainability: 38
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 91.1%; rating input score 91
- Program expense ratio: 94.7%; rating input score 95
- Fundraising efficiency: $73.82 raised per $1 spent on fundraising; rating input score 83; 83rd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 6 of 9 controls in place; rating input score 67
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: Fail
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 3.8%; rating input score 47; 47th percentile among comparable filings
- Total-asset coverage ratio: 0.33; rating input score 10; 10th percentile among comparable filings
- Liabilities to assets ratio: 0.36; rating input score 30; 30th percentile among comparable filings
- Officer compensation ratio: 1.8%; rating input score 77; 77th percentile among comparable filings
Growth
- Program expense growth: 27.8% per year; rating input score 100; 91st percentile among comparable filings
- Revenue growth: 27.3% per year; rating input score 100; 93rd percentile among comparable filings
- Asset growth: 24.5% per year; rating input score 100; 89th percentile among comparable filings
Details
- Where the money goes: 91.1% of revenue deployed · 94.7% of spending went to programs
- Governance: 10 of 10 board members independent · 6 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $8.3M in reported program spending
- Leadership: top reported pay $80K · 12 people listed
- Consistency: 31 of 31 current checks pass
- Schedules: 6 filed schedules · includes major donors and grants
- Filing history: 9 filing years from 2014 to 2024
- Contacts: How to reach this organization
- Money network: 11 filed money-flow records
- Related organizations: 4 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Accountability: Governance controls: 3 of 9 not reported.
- High — Sustainability: Total-asset coverage ratio scored 10/100.
- Moderate — Sustainability: Operating margin scored 47/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 30/100.