North Suffolk Community Services

Legal name: North Suffolk Community Services Inc

Nonprofit profile at a glance

EIN
042317215
IRS 990 coverage
2010–2024
Official website data refreshed
Aug 2026
Forms available
Form 990 2024
Location
Chelsea, MA, United States
Phone
866-781-NSCS (6727)
Rating
85
Verdict
STRONG
Rating confidence
Moderate

Official website

Reported finances

Revenue
$83,764,786
Expenses
$82,874,720
Assets
$43,363,093
Liabilities
$17,902,903

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

21 people listed

Executive titles in this filing

  • JUDITH LEMOINE (CEO)
  • DAMIEN CABEZAS (FORMER CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • SHUNDA MCGAHEE (CMO): $317,269 total reported compensation
  • JUDITH LEMOINE (CEO): $282,233 total reported compensation
  • CHRISTOPHER HARMON (ASSOCIATE MEDICAL DIRECTOR, CLINIC): $233,500 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

North Suffolk Community Services supports individuals and families in their pursuit of independence and stability by providing a comprehensive array of treatment and recovery services. Our approach is to intervene as early as possible; incorporate personal choices and promote prevention and education.

What it reported doing in 2024

Department of mental health adult community clinical services (accs) program assists more than 500 adults with serious mental illness who have been referred by the department of mental health and are in need of support for their recovery efforts. The program is based on the principles of psychiatric rehabilitation, person-centered planning and the belief that recovery is possible. The persons served may live in their own apartments or in north suffolk owned and leased properties. Each person served works with a team of support specialists who help in the development of an individualized action plan that addresses life goals. The program has specialists in the areas of employment, housing, substance abuse and peer support to support people in their own recovery journey. The accs specialty teams include deaf services and teams working with chinese, vietnamese and cambodian communities. The teams also have registered nurses to address medical concerns and psychiatry to address mental health issues. The intensity and frequency of services is flexible to ensure that supports are available to meet person's served changing needs. The program served 588 unduplicated clients for 173,783 units of service. A unit of service consists of one day. The above noted revenue does not include contract and grant funding.

Operating model

Revenue model
Grant-funded. 62% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 79
  • Transparency & Controls: 90
  • Accountability: 100
  • Sustainability: 33
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.3%; rating input score 88
  • Program expense ratio: 89.2%; rating input score 89
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 1.1%; rating input score 38; 38th percentile among comparable filings
  • Total-asset coverage ratio: 0.52; rating input score 19; 19th percentile among comparable filings
  • Liabilities to assets ratio: 0.41; rating input score 44; 44th percentile among comparable filings
  • Officer compensation ratio: 3.2%; rating input score 35; 35th percentile among comparable filings

Growth

  • Program expense growth: 5.7% per year; rating input score 100; 47th percentile among comparable filings
  • Revenue growth: 5.1% per year; rating input score 100; 44th percentile among comparable filings
  • Asset growth: 7.8% per year; rating input score 100; 57th percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site
  • Where the money goes: 88.3% of revenue deployed · 89.2% of spending went to programs
  • Governance: 9 of 9 board members independent · 9 of 9 filing controls reported
  • Programs: 5 filed program accomplishments · $73.9M in reported program spending
  • Leadership: top reported pay $317K · 21 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 1 contractor listed · $123K reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 6 filed schedules · includes major donors, executive pay, and related organizations
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 12 filed money-flow records
  • Related organizations: 8 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Operating margin scored 38/100.
  • High — Sustainability: Total-asset coverage ratio scored 19/100.
  • Moderate — Sustainability: Officer compensation ratio scored 35/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 44/100.