North East Medical Services

Nonprofit profile at a glance

EIN
941722562
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Daly City, CA, USA
Phone
1-888-500-1886 x8150
Rating
79
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Health Treatment Facilities, Primarily Outpatient

Official website

Reported finances

Revenue
$385,124,048
Expenses
$354,313,502
Assets
$470,457,562
Liabilities
$55,758,435

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

24 people listed

Executive titles in this filing

  • EDDIE W CHAN (PRESIDENT & CEO)
  • JOHNSON WONG (VICE PRESIDENT, CHIEF FINANCIAL OFFICER)
  • JERRY Y JEW (VICE PRESIDENT, CHIEF STRATEGY OFFICER)
  • KENNETH B TAI (VICE PRESIDENT, CHIEF HEALTH OFFICER)
  • DIANA KAWASAKI-YEE (VICE PRESIDENT, CHIEF BUSINESS DEVEL)

Highest reported compensation

  • EDDIE W CHAN (PRESIDENT & CEO): $1,950,174 total reported compensation
  • JOHNSON WONG (VICE PRESIDENT, CHIEF FINANCIAL OFFICER): $815,326 total reported compensation
  • JERRY Y JEW (VICE PRESIDENT, CHIEF STRATEGY OFFICER): $718,424 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

North East Medical Services (NEMS) is a non-profit community health center serving the San Francisco Bay Area. Our mission is to provide affordable, comprehensive, compassionate and quality health care services to improve the health and well-being of our community. Learn More Services. Smiling doctor Our Mission To provide quality health care services to improve the health and well-being of our community. Our Mission To provide quality health care services to improve the health and well-being of our community. Our Vision.

What it reported doing in 2024

Managed care services: nems management services organization provides skill, supervision and personnel in the operation and administration of California pacific medical center's and nems medi-cal managed care business. Total member months were 899,407.

Operating model

Revenue model
Earned-program. 93% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and reported officer compensation is a large share of total spending, which may reflect staffing concentration.

Rating breakdown

  • Financial Efficiency: 67
  • Transparency & Controls: 80
  • Accountability: 100
  • Sustainability: 61
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 73.4%; rating input score 73
  • Program expense ratio: 79.9%; rating input score 80
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 8%; rating input score 67; 67th percentile among comparable filings
  • Total-asset coverage ratio: 1.33; rating input score 49; 49th percentile among comparable filings
  • Liabilities to assets ratio: 0.12; rating input score 80; 80th percentile among comparable filings
  • Officer compensation ratio: 2.6%; rating input score 44; 44th percentile among comparable filings

Growth

  • Program expense growth: 14.7% per year; rating input score 100; 87th percentile among comparable filings
  • Revenue growth: 13.2% per year; rating input score 100; 85th percentile among comparable filings
  • Asset growth: 14.2% per year; rating input score 100; 84th percentile among comparable filings

Details

  • What they do: 2 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 73.4% of revenue deployed · 79.9% of spending went to programs
  • Governance: 10 of 10 board members independent · 9 of 9 filing controls reported
  • Programs: 10 filed program accomplishments · $283.2M in reported program spending
  • Leadership: top reported pay $2M · 24 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $47.5M reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 9 filed schedules · includes major donors, executive pay, and related organizations
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 15 filed money-flow records
  • Related organizations: 11 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Sustainability: Total-asset coverage ratio scored 49/100.
  • Moderate — Sustainability: Officer compensation ratio scored 44/100.