North Country Home Health & Hospice Agency Inc
Nonprofit profile at a glance
- EIN
- 020300637
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Littleton, NH, USA
- Phone
- 6034445317
- Rating
- 75
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Mental Health Treatment F31 Psychiatric, Mental Health Hospital
Reported finances
- Revenue
- $12,987,921
- Expenses
- $11,566,080
- Assets
- $8,976,644
- Liabilities
- $827,962
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- THOMAS MEE (SYSTEM CEO)
- MATTHEW STREETER (SYSTEM CFO/INTERIM CEO WMC)
- JESSICA LOCKE (PRESIDENT/CEO)
Highest reported compensation
- THOMAS MEE (SYSTEM CEO): $914,058 total reported compensation
- MATTHEW STREETER (SYSTEM CFO/INTERIM CEO WMC): $485,832 total reported compensation
- TIFFANY HAYES (CNO): $212,514 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide quality home health and hospice care, utilizing a holistic approach, while working in collaboration with all community resources, to meet the comprehensive needs of the clients and their families, in a cost effective manner.
What it reported doing in 2024
Home care: provides home health, hospice, and health promotion services to residents of upper grafton and coos counties of New Hampshire.
Operating model
- Revenue model
- Earned-program. 88% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. Total assets are small relative to annual expenses; liquid coverage is unknown and reported officer compensation is a large share of total spending, which may reflect staffing concentration.
Rating breakdown
- Financial Efficiency: 55
- Transparency & Controls: 84
- Accountability: 100
- Sustainability: 52
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 60.2%; rating input score 60
- Program expense ratio: 66.3%; rating input score 66
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 10.9%; rating input score 70; 70th percentile among comparable filings
- Total-asset coverage ratio: 0.78; rating input score 28; 28th percentile among comparable filings
- Liabilities to assets ratio: 0.09; rating input score 75; 75th percentile among comparable filings
- Officer compensation ratio: 10.7%; rating input score 18; 18th percentile among comparable filings
Growth
- Program expense growth: 11.3% per year; rating input score 100; 75th percentile among comparable filings
- Revenue growth: 13.2% per year; rating input score 100; 83rd percentile among comparable filings
- Asset growth: 11.6% per year; rating input score 100; 71st percentile among comparable filings
Details
- Where the money goes: 60.2% of revenue deployed · 66.3% of spending went to programs
- Governance: 11 of 11 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $7.7M in reported program spending
- Leadership: top reported pay $914K · 20 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 3 contractors listed · $517K reported
- Consistency: 36 of 36 current checks pass
- Schedules: 7 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 8 filed money-flow records
- Related organizations: 9 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Total-asset coverage ratio scored 28/100.
- High — Sustainability: Officer compensation ratio scored 18/100.