North Coast Energy Services Incorporated

What it reported doing in 2025

2024 LIHEAP EHA- WPO & EHCS- Assist in payment of utility bills including PG&E, propane and oil, and replacing old unsafe heaters with new safe and efficient heaters. Our program can also replace old nonworking air conditioners and water heaters. Program is available in Lake, Mendocino, Napa, Solano, Sonoma and Yolo Counties. In 2025 we assisted 83 households with $54,279.00 in utility assistance payments. We were also able to assist 27 households with emergency heating, cooling and/or water heating appliances with expenditures of $152,645.312024 LIHEAP Assurance 16 - Energy education, conservation & budgeting couseling to clients. Needs assessment & referrals to programs to assist clients with large utility balances to keep services from terminations. Working with utility companies to mitigate terminations. We provided 175 households with assurance 16 activities in 2025.2024 LIHEAP Weatherization - Assist Low income households with home weatherization. The program is available in Lake, Mendocino, Napa, Solano, Sonoma and Yolo counties. In 2025 we assisted 65 households and had expenditures of $172,556.50.2025 LIHEAP EHA WPO-EHCS - Assist in payment of utility bills including PG&E, propane and oil accounts. Program is available in Lake, Mendocino, Napa, Solano, Sonoma and Yolo Counties. In 2025, we assisted 6,330 households with expenditures of $4,181,569.90 in utility assistance. We were able to assist 129 households with $759,378.58 in emergency heating & cooling services in 2025. 2025 LIHEAP Assurance 16 - Energy education, conservation & budgeting couseling to clients. Needs assessment & referrals to programs to assist clients with large utility balances to keep services from terminations. Working with utility companies to mitigate terminations. We provided 7046 households with assurance 16 activities in 2025.2025 LIHEAP Weatherization - Assist Low income households with home weatherization. The program is available in Lake, Mendocino, Napa, Solano, Sonoma and Yolo counties. We assisted 587 households and had expenditures of $1,125,113.102022 DOE BIL Weatherization - Assist Low income households with home weatherization. The program is available in Lake, Mendocino, Napa, Solano, Sonoma and Yolo counties. We assisted 46 households with direct expenditures of $207,984.42.2026 LIHEAP EHA WPO-EHCS - Assist in payment of utility bills including PG&E, propane and oil accounts. Program is available in Lake, Mendocino, Napa, Solano, Sonoma and Yolo Counties. In 2025, we assisted 29 households with expenditures of $17,337.00 in utility assistance. 2026 Assurance 16 - Energy education, conservation & budgeting couseling to clients. Needs assessment & referrals to programs to assist clients with large utility balances to keep services from terminations. Working with utility companies to mitigate terminations. We provided 169 households with assurance 16 activities in 2025.CARE/REACH - Assist clients in submitting applications to PG&E for assistance with past due balances and rate reductions on their PG&E accounts. We assisted 1312 households with utility assistance and 75 households with rate reduction assistance. RG/Misc Income - Revenue generation is a fee for services program. Typically we install insulation, solar screens, or windows in homes to customers who are not eligible for our programs. Misc income is derived from sales of inventory or expenses to use agency owned assets for use on programs & interest income.

Financial Efficiency

• Mission deployment rate: 93%; rating input score 93
• Program expense ratio: 93.7%; rating input score 94
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 0.8%; rating input score 29; 29th percentile among comparable filings
• Total-asset coverage ratio: 0.3; rating input score 9; 9th percentile among comparable filings
• Liabilities to assets ratio: 0.42; rating input score 19; 19th percentile among comparable filings
• Officer compensation ratio: 5.1%; rating input score 56; 56th percentile among comparable filings

Growth

• Program expense growth: 5.2% per year; rating input score 100; 37th percentile among comparable filings
• Revenue growth: 5.3% per year; rating input score 100; 40th percentile among comparable filings
• Asset growth: 5.5% per year; rating input score 100; 36th percentile among comparable filings