North Central Telephone Cooperative
Legal name: North Central Telephone Cooperative Inc
Nonprofit profile at a glance
- EIN
- 620516439
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Lafayette, TN, USA
- Phone
- 6156662151
- Rating
- 66
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $53,407,283
- Expenses
- $36,444,399
- Assets
- $188,888,960
- Liabilities
- $26,832,880
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
15 people listed
Executive titles in this filing
- JOHNNY L McCLANAHAN (President & CEO)
Highest reported compensation
- JOHNNY L McCLANAHAN (President & CEO): $548,597 total reported compensation
- JOHN CARTER (DIRECTOR TECH): $242,883 total reported compensation
- TROY WELLS (NETWORK SPECIALIST): $198,785 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide high-speed internet, TV, and phone services to our community.
What it reported doing in 2024
To provide telecommunication services to cooperative members in rural areas
Operating model
- Revenue model
- Earned-program. 86% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of total spending goes to programs and the filed numbers largely add up. A relatively small share of voting board members are independent and a relatively small share of available resources goes toward mission work.
Rating breakdown
- Financial Efficiency: 66
- Transparency & Controls: 83
- Accountability: 28
- Sustainability: 80
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 58.5%; rating input score 58
- Program expense ratio: 100%; rating input score 100
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 0%; rating input score 0; 4th percentile among comparable filings
- Governance controls: 6 of 9 controls in place; rating input score 67
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Fail
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 31.8%; rating input score 93; 93rd percentile among comparable filings
- Total-asset coverage ratio: 5.18; rating input score 85; 85th percentile among comparable filings
- Liabilities to assets ratio: 0.14; rating input score 77; 77th percentile among comparable filings
- Officer compensation ratio: 5%; rating input score 17; 17th percentile among comparable filings
Growth
- Program expense growth: 2% per year; rating input score 100; 15th percentile among comparable filings
- Revenue growth: 5% per year; rating input score 100; 42nd percentile among comparable filings
- Asset growth: 4.4% per year; rating input score 100; 31st percentile among comparable filings
Details
- What they do: 1 programs and campaigns described on the official site
- Where the money goes: 58.5% of revenue deployed · 100% of spending went to programs
- Governance: 0 of 9 board members independent · 6 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $36.4M in reported program spending
- Leadership: top reported pay $549K · 15 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 2 contractors listed · $456K reported
- Consistency: 17 of 17 current checks pass
- Schedules: 4 filed schedules · includes executive pay and related organizations
- Filing history: 13 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 15 filed money-flow records
- Related organizations: 3 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Accountability: Independent voting board scored 0/100.
- Review — Financial Efficiency: Mission deployment rate scored 58/100.
- Review — Accountability: Governance controls: 3 of 9 not reported.
- High — Sustainability: Officer compensation ratio scored 17/100.