New Hope Resource Center

Nonprofit profile at a glance

EIN
943167688
IRS 990 coverage
2022–2024
Forms available
Form 990 2024
Location
Colbert, WA, USA
Phone
5094672900
Rating
45
Verdict
MIXED
Rating confidence
Moderate
Sector
Community Service Clubs

Official website

Reported finances

Revenue
$309,301
Expenses
$290,895
Assets
$88,382
Liabilities
$3,527

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • Jeanna Swanson (Executive Director)
  • Lois Blanchette (President)
  • Betty Cox (Vice President)

Highest reported compensation

  • Jeanna Swanson (Executive Director): $42,514 total reported compensation
  • Lora Benzinger (Food Pantry Director): $13,476 total reported compensation
  • Ronald Hoxie (Case Manager): $12,961 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To serve the basic human needs with clothing, food and shelter in North Spokane County including the Communities of Riverside, Elk, Chattaroy, Colbert, and Mead.

What it reported doing in 2024

Financial assistance for rent, housing expenses, utilities and heating fuel at the household primary residence when financial emergency occurs. To provide fire relief funds, clothing, food, and shelter for the victims of the Oregon Road Fire, Elk, WA.

Operating model

Revenue model
Donor-supported. 100% of the money available for current operations came from contributions and gifts.
Distribution model
Grant intermediary. The nonprofit sent 100% of its reported program spending out as grants.

The verdict

MIXED - The strongest available result is that the organization raises money at a relatively low cost. A relatively small share of available resources goes toward mission work and a relatively small share of voting board members are independent.

Rating breakdown

  • Financial Efficiency: 50
  • Transparency & Controls: 58
  • Accountability: 18
  • Sustainability: 35
  • Growth: 40

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 43.5%; rating input score 43
  • Program expense ratio: 46.1%; rating input score 46
  • Fundraising efficiency: $474.41 raised per $1 spent on fundraising; rating input score 95; 95th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 90.9%; rating input score 91; 13th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 0%; rating input score 0; 19th percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 0%; rating input score 0; 7th percentile among comparable filings
  • Governance controls: 4 of 9 controls in place; rating input score 44
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 6%; rating input score 53; 53rd percentile among comparable filings
  • Total-asset coverage ratio: 0.3; rating input score 16; 16th percentile among comparable filings
  • Liabilities to assets ratio: 0.04; rating input score 34; 34th percentile among comparable filings
  • Officer compensation ratio: 26.8%; rating input score 13; 13th percentile among comparable filings

Growth

  • Program expense growth: -13.8% per year; rating input score 0; 8th percentile among comparable filings
  • Revenue growth: 12.5% per year; rating input score 100; 78th percentile among comparable filings
  • Asset growth: -31.9% per year; rating input score 0; 2nd percentile among comparable filings

Details

  • Where the money goes: 43.5% of revenue deployed · 46.1% of spending went to programs
  • Governance: 0 of 9 board members independent · 4 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $134K in reported program spending
  • Leadership: top reported pay $43K · 13 people listed
  • Consistency: 21 of 22 current checks pass · 1 finding to review
  • Schedules: 3 filed schedules · includes grants
  • Filing history: 3 filing years from 2022 to 2024
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Mission deployment rate scored 43/100.
  • High — Accountability: Independent voting board scored 0/100.
  • High — Transparency & Controls: Grant itemization coverage scored 0/100.
  • Moderate — Financial Efficiency: Program expense ratio scored 46/100.
  • Moderate — Accountability: Governance controls: 4 of 8 not reported.
  • High — Growth: Program expense growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 16/100.
  • Review — Sustainability: Operating margin scored 53/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
  • High — Sustainability: Officer compensation ratio scored 13/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 34/100.