New Hope Ministries Inc

What it reported doing in 2024

New hope ministries is a christian social service agency that shows the love and hope of christ by helping our neighbors in times of need and supporting their efforts toward stability. New hope ministries was founded in 1982 and opened its doors in 1983. New hope serves the community with physical service centers in dillsburg, dover, enola, hanover, lemoyne, littlestown, mechanicsburg, new oxford and redland along with mobile pantry programs in abbottstown, boiling springs, bendersville, east berlin, camp hill, enola, gardners, goldsboro, jefferson, lewisberry, new kingstown, strinestown, susquehanna view, york haven and york springs in south central Pennsylvania. Services are available to people regardless of their age, race, gender, sexual orientation, disability, religious affiliation, or any other distinguishing characteristic. Since its inception, new hope has been building stronger, more stable communities by providing basic needs assistance. Guests at new hope receive help with food to prevent hunger, housing assistance to prevent homelessness, heat and utility assistance, and help with transportation needs. Typical new hope guests are those living at or below 200% of the federal poverty level and include the "working poor," senior citizens, single parent families, and those thrown into chaos by illness, job loss, or another crisis. New hope also helps those in poverty increase self-sufficiency through financial literacy classes, soft skills classes, employment assistance programs, ged classes, job fairs, help with resume building, emt certification, medical assistant, pharmacy technician, phlebotomy technician, nurse aide classes, forklift certification training, cdl-class a, child development certification, rise up and nutrition classes. New hope relies on the time and talent of volunteers every year to help achieve our mission. New hope offers housing assistance for our guests who are homeless or near homeless and need short term emergency housing. We work with guests to find permanent housing solutions through one on one case management, advocacy, education, financial and material assistance, referrals, application assistance and ongoing support and care while helping them achieve stability.

Financial Efficiency

• Mission deployment rate: 95.6%; rating input score 96
• Program expense ratio: 94.2%; rating input score 94
• Fundraising efficiency: $27.91 raised per $1 spent on fundraising; rating input score 65; 65th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -1.5%; rating input score 25; 25th percentile among comparable filings
• Total-asset coverage ratio: 0.76; rating input score 27; 27th percentile among comparable filings
• Liabilities to assets ratio: 0.01; rating input score 92; 92nd percentile among comparable filings
• Officer compensation ratio: 0.8%; rating input score 87; 87th percentile among comparable filings

Growth

• Program expense growth: 9.4% per year; rating input score 100; 68th percentile among comparable filings
• Revenue growth: 10.2% per year; rating input score 100; 75th percentile among comparable filings
• Asset growth: 11.3% per year; rating input score 100; 70th percentile among comparable filings