New Hope Inc
Nonprofit profile at a glance
- EIN
- 042681340
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Attleboro, MA, USA
- Phone
- 5082264015
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Victims' Services
Reported finances
- Revenue
- $6,309,709
- Expenses
- $4,230,939
- Assets
- $11,039,198
- Liabilities
- $4,012,671
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
14 people listed
Executive titles in this filing
- JANET ROBERTS-WILLIAMS (PRESIDENT)
- JAMES FERRARA (VICE PRESIDENT)
- DIANA MANCERA (EXECUTIVE DIRECTOR/CEO)
Highest reported compensation
- DIANA MANCERA (EXECUTIVE DIRECTOR/CEO): $142,324 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
New hope engages survivors, stakeholders and communities to build an anti-violence movement. Using a trauma-informed practice, we work with those impacted by sexual and domestic violence, as well as those persons who use abuse in their intimate relationships. We are committed to practices that promote racial and gender equity, while also elevating persons living with disabilities, lgbtqia+ identified persons and immigrants.
What it reported doing in 2024
Family visitation center: supervised visitation is provided to non-custodial parents who have a prior history of domestic or sexual violence. Supervised visitation programs were established to ensure the safety and wellbeing of families during the time of contact between the non-custodial parent and child. It also enables an ongoing relationship between the non-custodial parent and their child in a safe environment. The center is specifically structured to ensure safety of both the children and custodial parents. We assist the parents in enhancing their interaction with their children. Our staff model healthy parenting skills with these adults as they visit with their children in a safe, nurturing and monitored setting. Staff members observe each visit, make observational notes for the courts and probation department, and provide supportive redirection and assistance to parents all with the overarching goal of preventing future violence. Our supervised visitation program is the only visitation center for families dealing with domestic violence in all of worcester county.
Operating model
- Revenue model
- Grant-funded. 89% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 97% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - The filed numbers largely add up and a large share of total spending goes to programs. A relatively small share of available resources goes toward mission work and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 63
- Transparency & Controls: 94
- Accountability: 95
- Sustainability: 72
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 51.8%; rating input score 52
- Program expense ratio: 76.8%; rating input score 77
- Fundraising efficiency: $52.82 raised per $1 spent on fundraising; rating input score 79; 79th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 8 controls in place; rating input score 88
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 32.9%; rating input score 86; 86th percentile among comparable filings
- Total-asset coverage ratio: 2.61; rating input score 70; 70th percentile among comparable filings
- Liabilities to assets ratio: 0.36; rating input score 29; 29th percentile among comparable filings
- Officer compensation ratio: 3.4%; rating input score 66; 66th percentile among comparable filings
Growth
- Program expense growth: 5.5% per year; rating input score 100; 42nd percentile among comparable filings
- Revenue growth: 7.8% per year; rating input score 100; 59th percentile among comparable filings
- Asset growth: 16.8% per year; rating input score 100; 78th percentile among comparable filings
Details
- Where the money goes: 51.8% of revenue deployed · 76.8% of spending went to programs
- Governance: 9 of 9 board members independent · 7 of 8 filing controls reported
- Programs: 7 filed program accomplishments · $3.2M in reported program spending
- Leadership: top reported pay $142K · 14 people listed
- Highest-paid contractors: 4 contractors listed · $4.7M reported
- Consistency: 36 of 36 current checks pass
- Schedules: 6 filed schedules · includes major donors and grants
- Filing history: 13 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Mission deployment rate scored 52/100.
- Review — Accountability: Governance controls: Form 990 shared with the board not reported.
- High — Sustainability: Liabilities to assets ratio scored 29/100.