New Hope Chinese Cancer Care Foundation
Nonprofit profile at a glance
- EIN
- 462490094
- IRS 990 coverage
- 2013–2025
- Forms available
- Form 990 2025
- Location
- Milpitas, CA, USA
- Phone
- 4084120868
- Rating
- 77
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Adult, Continuing Education
Reported finances
- Revenue
- $516,037
- Expenses
- $318,908
- Assets
- $2,783,315
- Liabilities
- $0
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
11 people listed
Executive titles in this filing
- TIFFANY HSIAO (PRESIDENT)
- GRACE LI MD PHD (VICE PRESIDENT)
People named in this filing
- TIFFANY HSIAO (PRESIDENT)
- GRACE LI MD PHD (VICE PRESIDENT)
- SHAUN HUNG MD MPH (SECRETARY)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Provide needed & supportive services to chinese cancer patients & family and provide cancer prevention education
What it reported doing in 2025
In addition to the three largest programs, the following programs/services are made available to cancer patients and families free of charge. After the pendemic, the office re-opened to the public in april 2022. Starting in 2023, all services resumed in person, only some survivorship classes and the community education remain online. Please check the website - newhopecancer.org for details.i.help line: office hotline made available to general public. Patient, family member and friend can call in to seek for cancer related information, request for the free services provided by the foundation or register for the current event. Office volunteer compile the cancer information and normally will mail a package to patient within 24 hours. All calls are answered by trained hotline volunteers. Confidential patient information took down by volunteer will pass on to various volunteer group to coordinate the requested services.ii.home visit: experienced volunteers visit cancer patient at the comfort of his/her home to provide emotional support and to identify their needs and report back to the office. Iii.philanthropy: organizing fundraising events and philanthropic activities to support nhcccf's mission. Iv.respite care: respite care is made available to terminally ill cancer patients where experienced volunteers visit the patient and caregivers in order to provide support to family members.v.social resources: integrate works with professional social workers and provide the use of other available organization resources to patients such as, financial assistance, insurance, home care...etc.vi.support group: the support group is designed for newly diagnosed cancer patients, patients undergoing treatment, and cancer survivors. It is an occasion to get together and share experiences while drawing strength from each other. As of 3/31/2026, the foundation has joy club to support breast cancer and gynecologic cancer patients, east bay support group, men's club, decolors (general) group and caregiver support group.vii.survivorship: activities such as dancing, yoga, calligraphy, zumba, music, cooking/baking, art crafting, gardening, chi-gong, and other classes for cancer patient to take their mind off the frustration and stress. Viii.transportation services: this service provides patients with a viable way to reach their health care provider. The services are mainly provided by volunteer drivers. Starting march 2026, we started a pilot program using uber health to provide transportation services to some patients with financial difficulty. Ix.volunteer orientation, training & retreat: provide periodic training opportunities to volunteers who have the passion and commitment to serve cancer patients and their families. Above program expenses and revenue as follow:
Operating model
- Revenue model
- Donor-supported. 79% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 56
- Transparency & Controls: 92
- Accountability: 88
- Sustainability: 86
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 57.2%; rating input score 57
- Program expense ratio: 73.8%; rating input score 74
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
- Governance controls: 5 of 7 controls in place; rating input score 71
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 38.2%; rating input score 86; 86th percentile among comparable filings
- Total-asset coverage ratio: 8.73; rating input score 90; 90th percentile among comparable filings
- Liabilities to assets ratio: 0; rating input score 88; 88th percentile among comparable filings
- Officer compensation ratio: 0%; rating input score 78; 78th percentile among comparable filings
Growth
- Program expense growth: 6.7% per year; rating input score 100; 44th percentile among comparable filings
- Revenue growth: 7.7% per year; rating input score 100; 52nd percentile among comparable filings
- Asset growth: 17.8% per year; rating input score 100; 75th percentile among comparable filings
Details
- Where the money goes: 57.2% of revenue deployed · 73.8% of spending went to programs
- Governance: 11 of 11 board members independent · 5 of 7 filing controls reported
- Programs: 4 filed program accomplishments · $235K in reported program spending
- Leadership: top reported pay $0 · 11 people listed
- Consistency: 19 of 20 current checks pass · 1 finding to review
- Schedules: 4 filed schedules · includes major donors
- Filing history: 13 filing years from 2013 to 2025
- Contacts: How to reach this organization
- Money network: Resolved incoming and outgoing counterparties from filed money flows.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Mission deployment rate scored 57/100.
- Review — Accountability: Governance controls: Independent financial-statement audit not reported.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.