New Heritage Towers
Nonprofit profile at a glance
- EIN
- 232366563
- IRS 990 coverage
- 2010–2025
- Forms available
- Form 990 2025
- Location
- Warminster, PA, USA
- Phone
- 2153540565
- Rating
- 61
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $21,617,132
- Expenses
- $19,867,703
- Assets
- $64,334,278
- Liabilities
- $39,567,176
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
8 people listed
Executive titles in this filing
- LYNNE DUKERT (EXECUTIVE DIRECTOR)
Highest reported compensation
- JEFF PETTY (CHAIR): $1,004,112 total reported compensation
- SHELLEY BALLET (SECRETARY/TREASURER): $417,718 total reported compensation
- LYNNE DUKERT (EXECUTIVE DIRECTOR): $286,569 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To make a compelling difference in the lives of our residents through providing excellence and innovation in aging services.
What it reported doing in 2025
The organization operates a non-profit continuing care retirement community, which includes three levels of care: independent living, personal care and a skilled nursing facility consisting of 210 apartments, 66 personal care units and a 60 bed skilled nursing facility. The community provides aging services to promote general health, welfare and security for the senior residents, and to plan and develop new programs and services to meet the evolving social, health and personal needs of residents. Occupancy for the year was 93.41% for independent living, 71.22% for personal care and 89.68% for nursing.
Operating model
- Revenue model
- Earned-program. 94% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 99% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence.
Rating breakdown
- Financial Efficiency: 63
- Transparency & Controls: 71
- Accountability: 32
- Sustainability: 54
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 67.2%; rating input score 67
- Program expense ratio: 75.8%; rating input score 76
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 76th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 0%; rating input score 0; 3rd percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 8.1%; rating input score 53; 53rd percentile among comparable filings
- Total-asset coverage ratio: 3.24; rating input score 69; 69th percentile among comparable filings
- Liabilities to assets ratio: 0.62; rating input score 18; 18th percentile among comparable filings
- Officer compensation ratio: 5.6%; rating input score 53; 53rd percentile among comparable filings
Growth
- Program expense growth: 2.5% per year; rating input score 100; 21st percentile among comparable filings
- Revenue growth: 2.8% per year; rating input score 100; 21st percentile among comparable filings
- Asset growth: 4.8% per year; rating input score 100; 32nd percentile among comparable filings
Details
- Where the money goes: 67.2% of revenue deployed · 75.8% of spending went to programs
- Governance: 0 of 3 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $15.1M in reported program spending
- Leadership: top reported pay $1M · 8 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 1 contractor listed · $150K reported
- Consistency: 35 of 35 current checks pass
- Schedules: 8 filed schedules · includes major donors, grants, and executive pay
- Filing history: 15 filing years from 2010 to 2025
- Contacts: How to reach this organization
- Money network: 6 filed money-flow records
- Related organizations: 8 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Accountability: Independent voting board scored 0/100.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- Review — Sustainability: Operating margin scored 53/100.
- High — Sustainability: Liabilities to assets ratio scored 18/100.
- Review — Sustainability: Officer compensation ratio scored 53/100.