New Hampshire Voices for Health

What it reported doing in 2015

Networking and collaboration - core to all of voices' efforts is fostering strong collaboration and convening a diverse range of health care stakeholders. Voices draws upon the expertise of and, relationships with, our network to identify common ground, agendas, and opportunities to advance good public health care policy. Importantly, voices is a non-partisan convener and has excelled at pulling people representing very diverse interests together to find a shared vision for high impact and/or pressing health care issues. Voices was a lead participant in a statewide coalition for effective collaboration and alignment of action and messaging around nhhpp. Voices developed a robust story-bank of nhhpp enrollees who could through their own experiences on the program; tell the story of its success. Voices collaborated with community health centers and other community safety net organizations in hosting communications training to promote awareness that the nhhpp was in danger of ending and for individuals to learn how to advocate for themselves for the reauthorization.this storybank was utilized by the larger state coalition working to reauthorize medicaid expansion. Enrollees were able to be highlighted in a variety of ways to make the case for reauthorization. Our partnership to increase coverage in communities of color included key individuals and organizations within the latino and african american communities of nh. Voices formed regional collaboratives of marketplace assisters and jointly promoted and participated in community events and education sessions.the consumer assistance task force continued to convene consumer assistance entities/networks to support aca-related efforts in nh and share expertise and technical assistance to meet challenges in enrollment. The catf also helped mainstream organizations to effectively reach, serve, and enroll minority populations. With the nhhpp requiring enrollees to transition into the marketplace in january, 2016, voices worked closely with assister organizations and individuals in the fall of 2015 to help prepare for a smooth transition for nhhpp enrollees into marketplace plans.

Financial Efficiency

• Mission deployment rate: 100%; rating input score 100
• Program expense ratio: 78.9%; rating input score 79
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 4 of 8 controls in place; rating input score 50
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Fail
  • Document-retention policy: Fail
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Missing
  • Independent financial-statement audit: Fail

Sustainability

• Operating margin: -27.2%; rating input score 10; 10th percentile among comparable filings
• Total-asset coverage ratio: 0.3; rating input score 17; 17th percentile among comparable filings
• Liabilities to assets ratio: 0; rating input score 85; 85th percentile among comparable filings
• Officer compensation ratio: 15%; rating input score 27; 27th percentile among comparable filings

Growth

• Program expense growth: Limited
• Revenue growth: 6.5% per year; rating input score 100; 64th percentile among comparable filings
• Asset growth: 2.5% per year; rating input score 100; 49th percentile among comparable filings