New Hampshire Health Information Organization

Nonprofit profile at a glance

EIN
453247637
IRS 990 coverage
2013–2017
Forms available
Form 990 2017
Location
Concord, NH, USA
Phone
6032190184
Rating
74
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Health, General and Financing

Reported finances

Revenue
$1,471,668
Expenses
$1,491,851
Assets
$99,559
Liabilities
$71,244

Source: IRS Form 990. Selected filing: tax year 2017. Amounts in USD.

Leadership & pay

20 people listed

Executive titles in this filing

  • JEFF LOUGHLIN (EXECUTIVE DIRECTOR)

People named in this filing

  • PATRICK MILLER (VICE CHAIR)
  • MARY BETH ELDREDGE (CHAIR)
  • CAROL LACROSS (TREASURER)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2017. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To establish an electronic network to transmit patient health information between health care providers in a timely, secure and confidential manner.

What it reported doing in 2017

Work to establish an electronic network to transmit patient health information between health care providers in a timely, secure and confidential manner. This new system will replace phone, paper and fax transactions to improve delivery of patient care, accuracy of medical records, reduce costs, and protect patient information. The organization worked with 39 hospitals/organizations during 2017 accomplishing their goals.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Hybrid. The nonprofit split its reported program spending across 73% for direct work, and 27% for grants.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The required major-donor schedule is missing or incomplete and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 70
  • Accountability: 88
  • Sustainability: 26
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 96.1%; rating input score 96
  • Program expense ratio: 94.8%; rating input score 95
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 92.9%; rating input score 93; 16th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 71.1%; rating input score 71; 28th percentile among comparable filings
  • Major donor itemization: No; rating input score 0
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 5 of 7 controls in place; rating input score 71
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -1.4%; rating input score 30; 30th percentile among comparable filings
  • Total-asset coverage ratio: 0.07; rating input score 3; 3rd percentile among comparable filings
  • Liabilities to assets ratio: 0.72; rating input score 13; 13th percentile among comparable filings
  • Officer compensation ratio: 0%; rating input score 84; 84th percentile among comparable filings

Growth

  • Program expense growth: -2% per year; rating input score 0; 21st percentile among comparable filings
  • Revenue growth: -14.8% per year; rating input score 0; 3rd percentile among comparable filings
  • Asset growth: -55.6% per year; rating input score 0; 0th percentile among comparable filings

Details

  • Where the money goes: 96.1% of revenue deployed · 94.8% of spending went to programs
  • Governance: 17 of 17 board members independent · 5 of 7 filing controls reported
  • Programs: 1 filed program accomplishment · $1.4M in reported program spending
  • Leadership: top reported pay $0 · 20 people listed
  • Highest-paid contractors: 2 contractors listed · $1.2M reported
  • Consistency: 23 of 24 current checks pass · 1 finding to review
  • Schedules: 4 filed schedules · includes major donors and grants
  • Filing history: 5 filing years from 2013 to 2017
  • Contacts: How to reach this organization
  • Money network: 18 filed money-flow records
  • Related organizations: 18 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Major donor itemization scored 0/100.
  • Review — Accountability: Governance controls: 2 of 7 not reported.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Moderate — Sustainability: Operating margin scored 30/100.
  • High — Sustainability: Total-asset coverage ratio scored 3/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
  • High — Sustainability: Liabilities to assets ratio scored 13/100.