New England Residential Services Inc
Nonprofit profile at a glance
- EIN
- 223137859
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Location
- Middletown, CT, USA
- Phone
- 8603479633
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Residential Mental Health Treatment
Reported finances
- Revenue
- $8,199,343
- Expenses
- $8,024,808
- Assets
- $5,118,433
- Liabilities
- $3,118,521
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
10 people listed
Executive titles in this filing
- MELISSA O'HARA (PRESIDENT)
Highest reported compensation
- MAUREEN FEITELSON (EXEC. DIR.): $176,776 total reported compensation
- SALLY BONITO (FINANCE DIRE): $127,743 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Form 990, part iii, line 1. The purpose is to provide living arrangements and support for people with developmental disabilities, to help people with developmental disabilities make choices about their lives, and to support people with developmental disabilities at home and at work so that they may participate and contribute to their community.
What it reported doing in 2024
The organization operates group homes and community integration programs for 45 individuals with developmental disabilities.
Operating model
- Revenue model
- Earned-program. 99% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 78
- Transparency & Controls: 79
- Accountability: 95
- Sustainability: 36
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 86.8%; rating input score 87
- Program expense ratio: 89.3%; rating input score 89
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 8 controls in place; rating input score 88
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 2.1%; rating input score 42; 42nd percentile among comparable filings
- Total-asset coverage ratio: 0.64; rating input score 23; 23rd percentile among comparable filings
- Liabilities to assets ratio: 0.61; rating input score 16; 16th percentile among comparable filings
- Officer compensation ratio: 3.8%; rating input score 63; 63rd percentile among comparable filings
Growth
- Program expense growth: 2.4% per year; rating input score 100; 24th percentile among comparable filings
- Revenue growth: 1.8% per year; rating input score 100; 19th percentile among comparable filings
- Asset growth: 3.7% per year; rating input score 100; 28th percentile among comparable filings
Details
- Where the money goes: 86.8% of revenue deployed · 89.3% of spending went to programs
- Governance: 8 of 8 board members independent · 7 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $7.2M in reported program spending
- Leadership: top reported pay $177K · 10 people listed · 3 of 6 pay-setting controls reported
- Consistency: 32 of 32 current checks pass
- Schedules: 5 filed schedules · includes major donors and executive pay
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Operating margin scored 42/100.
- High — Sustainability: Total-asset coverage ratio scored 23/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- High — Sustainability: Liabilities to assets ratio scored 16/100.