New England Center for Family Connection
Nonprofit profile at a glance
- EIN
- 872650254
- IRS 990 coverage
- 2024–2024
- Forms available
- Form 990 2024, Form 990-EZ 2023, Form 990-N 2021
- Location
- Worcester, MA, USA
- Phone
- 7742347834
- Rating
- 71
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Family Counseling
Reported finances
- Revenue
- $386,805
- Expenses
- $238,601
- Assets
- $199,319
- Liabilities
- $41,419
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
3 people listed
Executive titles in this filing
- Margaret Woodruff (Executive Director)
Highest reported compensation
- Margaret Woodruff (Executive Director): $61,679 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is for children to feel safe, loved, and understood, for caregivers to grow in understanding and hope for children in their care, and for providers to have tools to support families with effective and compassionate interventions.
What it reported doing in 2024
Occupational Therapy services meets the unique needs of our clients, providing specialized training in sensory processing, brain and body based approaches, and trauma-informed care; collaboration between OT and mental health services provides unique, holistic support for children and families.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 56
- Transparency & Controls: 92
- Accountability: 74
- Sustainability: 55
- Growth: 60
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 41.7%; rating input score 42
- Program expense ratio: 67.5%; rating input score 68
- Fundraising efficiency: $191.95 raised per $1 spent on fundraising; rating input score 91; 91st percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 3 of 8 controls in place; rating input score 38
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: Fail
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 38.3%; rating input score 87; 87th percentile among comparable filings
- Total-asset coverage ratio: 0.84; rating input score 36; 36th percentile among comparable filings
- Liabilities to assets ratio: 0.21; rating input score 19; 19th percentile among comparable filings
- Officer compensation ratio: 25.9%; rating input score 14; 14th percentile among comparable filings
Growth
- Program expense growth: Limited
- Revenue growth: 84.2% per year; rating input score 100; 99th percentile among comparable filings
- Asset growth: 99.8% per year; rating input score 100; 99th percentile among comparable filings
Details
- Where the money goes: 41.7% of revenue deployed · 67.5% of spending went to programs
- Governance: 3 of 3 board members independent · 3 of 8 filing controls reported
- Programs: 4 filed program accomplishments · $161K in reported program spending
- Leadership: top reported pay $62K · 3 people listed
- Consistency: 22 of 22 current checks pass
- Schedules: 4 filed schedules · includes major donors
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Mission deployment rate scored 42/100.
- Moderate — Accountability: Governance controls: 4 of 7 not reported.
- Moderate — Sustainability: Total-asset coverage ratio scored 36/100.
- High — Sustainability: Officer compensation ratio scored 14/100.
- High — Sustainability: Liabilities to assets ratio scored 19/100.