New City Counseling Center
Nonprofit profile at a glance
- EIN
- 923768649
- IRS 990 coverage
- 2023–2025
- Forms available
- Form 990 2025
- Location
- Charlottesville, VA, USA
- Phone
- 4342420255
- Rating
- 69
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Family Counseling
- Affiliation
- Christianity
Reported finances
- Revenue
- $1,051,516
- Expenses
- $1,055,494
- Assets
- $161,063
- Liabilities
- $78,315
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
11 people listed
Executive titles in this filing
- Timothy Jones (Executive Director; ex officio member Bd of Dir)
Highest reported compensation
- Timothy Jones (Executive Director; ex officio member Bd of Dir): $207,869 total reported compensation
- Ellen F Schenk (Assistant director and counselor): $133,054 total reported compensation
- Amie B Elmore (Counselor): $108,244 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The mission of New City Counseling Center is to serve Charlottesville City, VA and the surrounding counties, as a non-profit, non-denominational, Christian counseling, training and teaching ministry.
What it reported doing in 2025
Training: We conducted weekly staff development sessions with our counselors. We hosted four "Pastors' Breakfasts" to make space for pastors to come together, facilitating training on emotional health, boundary-setting, and developing friendship as leaders. We also conducted three trainings in churches on topics such as "Stages of Change in Counseling." All of these training sessions were conducted free of charge.
Operating model
- Revenue model
- Other-operating. 84% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 65
- Transparency & Controls: 69
- Accountability: 83
- Sustainability: 18
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 72.5%; rating input score 72
- Program expense ratio: 72.2%; rating input score 72
- Fundraising efficiency: $1.94 raised per $1 spent on fundraising; rating input score 5; 5th percentile among comparable filings
Transparency & Controls
- Consistency checks: 90%; rating input score 90; 7th percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 88.9%; rating input score 89; 25th percentile among comparable filings
- Governance controls: 6 of 8 controls in place; rating input score 75
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -0.4%; rating input score 29; 29th percentile among comparable filings
- Total-asset coverage ratio: 0.15; rating input score 8; 8th percentile among comparable filings
- Liabilities to assets ratio: 0.49; rating input score 12; 12th percentile among comparable filings
- Officer compensation ratio: 42.6%; rating input score 3; 3rd percentile among comparable filings
Growth
- Program expense growth: 41.7% per year; rating input score 100; 93rd percentile among comparable filings
- Revenue growth: 37% per year; rating input score 100; 93rd percentile among comparable filings
- Asset growth: 23.9% per year; rating input score 100; 84th percentile among comparable filings
Details
- Where the money goes: 72.5% of revenue deployed · 72.2% of spending went to programs
- Governance: 8 of 9 board members independent · 6 of 8 filing controls reported
- Programs: 3 filed program accomplishments · $762K in reported program spending
- Leadership: top reported pay $208K · 11 people listed · 2 of 6 pay-setting controls reported
- Consistency: 34 of 35 current checks pass · 1 finding to review
- Schedules: 4 filed schedules · includes major donors and executive pay
- Filing history: 3 filing years from 2023 to 2025
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 5/100.
- High — Sustainability: Operating margin scored 29/100.
- High — Sustainability: Total-asset coverage ratio scored 8/100.
- Review — Accountability: Governance controls: Independent financial-statement audit not reported.
- High — Sustainability: Officer compensation ratio scored 3/100.
- High — Sustainability: Liabilities to assets ratio scored 12/100.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.