Neighbors Who Care Inc

Nonprofit profile at a glance

EIN
860966061
IRS 990 coverage
2011–2024
Forms available
Form 990 2024, Form 990-EZ 2009
Location
Sun Lakes, AZ, USA
Phone
4808957133
Rating
81
Verdict
STRONG
Rating confidence
Moderate
Sector
Personal Social Services

Official website

Reported finances

Revenue
$272,387
Expenses
$249,399
Assets
$1,336,992
Liabilities
$38,619

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

8 people listed

Executive titles in this filing

  • SHERYL KEEME (EXECUTIVE DIRECTOR)

Highest reported compensation

  • SHERYL KEEME (EXECUTIVE DIRECTOR): $84,299 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Neighbors Who Care Inc. NWC inspires a robust network of volunteers who respond to the ever changing needs of our aging community, helping them live at home with pride, dignity and independence.

What it reported doing in 2024

Neighbors Who Care NWC recruits and orients volunteers to provide nonmedical assistive services to homebound and disabled seniors allowing them to continue living and aging independently in their own homes. NWC serves a population of homebound and/or frail older adults who meet the definition of disabled under current federal law. Our 427 active volunteers provide services such as transportation to medical appointments, access to groceries or other errands, meal delivery, small home repairs, business assistance, reassurance phone calls, friendly visits, caregiver respite, and a facilitated caregiver support group. NWC also provides follow-up for vulnerable seniors upon discharge from medical facilities, receiving referrals from case workers. During the 12/31/2024 year, our volunteers supplied more than 7,500 hours of assistance, driving more than 60,000 miles to assist 467 individuals on more than 7,500 occasions, permitting them to remain in their homes for an average of five additional years. See Schedule O for the remaining description.

Operating model

Revenue model
Donor-supported. 87% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 98% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - The filed numbers largely add up and a large share of available resources goes toward mission work. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 69
  • Transparency & Controls: 92
  • Accountability: 90
  • Sustainability: 56
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 73.6%; rating input score 74
  • Program expense ratio: 74.5%; rating input score 74
  • Fundraising efficiency: $7.4 raised per $1 spent on fundraising; rating input score 31; 31st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 6 of 8 controls in place; rating input score 75
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 8.4%; rating input score 57; 57th percentile among comparable filings
  • Total-asset coverage ratio: 5.36; rating input score 80; 80th percentile among comparable filings
  • Liabilities to assets ratio: 0.03; rating input score 37; 37th percentile among comparable filings
  • Officer compensation ratio: 33.8%; rating input score 9; 9th percentile among comparable filings

Growth

  • Program expense growth: 2.2% per year; rating input score 100; 41st percentile among comparable filings
  • Revenue growth: 3.8% per year; rating input score 100; 46th percentile among comparable filings
  • Asset growth: 3.9% per year; rating input score 100; 42nd percentile among comparable filings

Details

  • Where the money goes: 73.6% of revenue deployed · 74.5% of spending went to programs
  • Governance: 7 of 7 board members independent · 6 of 8 filing controls reported
  • Programs: 2 filed program accomplishments · $186K in reported program spending
  • Leadership: top reported pay $84K · 8 people listed
  • Consistency: 29 of 29 current checks pass
  • Schedules: 6 filed schedules · includes major donors
  • Filing history: 14 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 31/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • Review — Sustainability: Operating margin scored 57/100.
  • High — Sustainability: Officer compensation ratio scored 9/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 37/100.