Neighbors Credit Union
Nonprofit profile at a glance
- EIN
- 430496315
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- St Louis, MO, USA
- Phone
- 314-892-5400
- Rating confidence
- Limited
- Sector
- Credit Unions
Reported finances
- Revenue
- $35,965,124
- Expenses
- $35,740,803
- Assets
- $532,754,229
- Liabilities
- $472,665,461
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- PAULA ANDERSON (SENIOR VICE PRESIDENT-MARK)
- MICHAEL ECONOMON (SENIOR VICE PRESIDENT-INFO)
- JASON HEATH (PRESIDENT/CEO)
- JANICE BENNETT (VICE PRESIDENT-FINANCE)
- JULIUS SIMS (VICE PRESIDENT REMOTE SERVICES)
Highest reported compensation
- JASON HEATH (PRESIDENT/CEO): $554,538 total reported compensation
- DAVID WILHELM (CHIEF TEAM MEMBER EXPERIEN): $324,733 total reported compensation
- TRACY TAYLOR (CHIEF LENDING OFFICER): $256,455 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide personalized, friendly service and expert financial advice to our members, helping them achieve their financial goals.
What it reported doing in 2024
Provides a source of credit to members at a fair and reasonable rate of interest. As of december 31, 2024, loans outstanding totaled $395,530,122.
Operating model
- Revenue model
- Earned-program. 91% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Cannot be determined from the filing. The filing does not provide enough consistent spending detail to tell whether the nonprofit works directly or through others.
The verdict
- The available evidence is not sufficient to produce an overall rating for this filing. This is not a warning sign.
Rating breakdown
- Financial Efficiency: NotEnoughData
- Transparency & Controls: 52
- Accountability: 77
- Sustainability: 50
- Growth: 60
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: Limited
- Program expense ratio: Limited
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 91.7%; rating input score 92; 6th percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 0%; rating input score 0; 4th percentile among comparable filings
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 4 of 9 controls in place; rating input score 44
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Fail
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 0.6%; rating input score 36; 36th percentile among comparable filings
- Total-asset coverage ratio: 14.91; rating input score 94; 94th percentile among comparable filings
- Liabilities to assets ratio: 0.89; rating input score 10; 10th percentile among comparable filings
- Officer compensation ratio: 7.6%; rating input score 32; 32nd percentile among comparable filings
Growth
- Program expense growth: Limited
- Revenue growth: 4.2% per year; rating input score 100; 37th percentile among comparable filings
- Asset growth: 5.5% per year; rating input score 100; 39th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: Financial trends and filed revenue, expense, asset, and liability detail
- Governance: 8 of 8 board members independent · 4 of 9 filing controls reported
- Programs: 3 filed program accomplishments
- Leadership: top reported pay $555K · 20 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 1 contractor listed · $1.5M reported
- Consistency: 11 of 12 current checks pass · 1 finding to review
- Schedules: 6 filed schedules · includes grants and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 13 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Grant itemization coverage scored 0/100.
- Moderate — Accountability: Governance controls: 4 of 8 not reported.
- Moderate — Sustainability: Operating margin scored 36/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- High — Sustainability: Liabilities to assets ratio scored 10/100.
- Moderate — Sustainability: Officer compensation ratio scored 32/100.