NeighborImpact

Nonprofit profile at a glance

EIN
930884929
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Redmond, OR, US
Phone
(541) 548-2380
Rating
87
Verdict
STRONG
Rating confidence
Moderate
Sector
Neighborhood Centers

Official website

Reported finances

Revenue
$47,245,502
Expenses
$43,912,057
Assets
$33,659,015
Liabilities
$4,799,444

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

19 people listed

Executive titles in this filing

  • CHAD CARPENTER (PRESIDENT)
  • DAN MARTINEZ (VICE PRESIDENT)
  • SCOTT COOPER (EXECUTIVE DIRECTOR)

Highest reported compensation

  • SCOTT COOPER (EXECUTIVE DIRECTOR): $210,553 total reported compensation
  • ANDREW SPREADBOROUGH (MANAGER): $136,822 total reported compensation
  • MICHAEL HENSLEY (MANAGER): $136,010 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

NeighborImpact works to build a strong, healthy, and self-sufficient community by providing resources, education, and support to individuals and families in need. The nonprofit organization serves Central Oregon residents with services including housing assistance, emergency shelter, food programs, and energy bill help.

What it reported doing in 2024

Food services and warehouse construction: in 2025, neighborimpact opened a new food warehouse nearly four times the size of its original warehouse. With this new warehouse, the food bank will be able to better serve the more than 1 million annual visitors to the organization's 57 partner food pantries. This investment comes ahead of anticipated rise in food demand in response to higher food and energy costs and planned reductions in snap and medicaid enrollment. In november 2025, neighborimpact responded to the suspension of snap benefits by providing additional food to pantries and partners across the region. Neither the regional warehouse nor the partners ran out of food or reduced service during the nine days that the shutdown continued.

Operating model

Revenue model
Grant-funded. 83% of the money available for current operations came from government grants.
Distribution model
Hybrid. The nonprofit split its reported program spending across 51% for direct work, and 49% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 83
  • Accountability: 100
  • Sustainability: 53
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 84.5%; rating input score 84
  • Program expense ratio: 90.9%; rating input score 91
  • Fundraising efficiency: $72.49 raised per $1 spent on fundraising; rating input score 81; 81st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 41st percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 7.1%; rating input score 60; 60th percentile among comparable filings
  • Total-asset coverage ratio: 0.77; rating input score 27; 27th percentile among comparable filings
  • Liabilities to assets ratio: 0.14; rating input score 67; 67th percentile among comparable filings
  • Officer compensation ratio: 2%; rating input score 76; 76th percentile among comparable filings

Growth

  • Program expense growth: 12.5% per year; rating input score 100; 78th percentile among comparable filings
  • Revenue growth: 9.7% per year; rating input score 100; 73rd percentile among comparable filings
  • Asset growth: 12% per year; rating input score 100; 72nd percentile among comparable filings

Details

  • What they do: 7 programs and campaigns described on the official site · 3 operating locations identified
  • Where the money goes: 84.5% of revenue deployed · 90.9% of spending went to programs
  • Governance: 13 of 13 board members independent · 8 of 8 filing controls reported
  • Programs: 4 filed program accomplishments · $39.9M in reported program spending
  • Leadership: top reported pay $211K · 19 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.3M reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 10 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 4 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Total-asset coverage ratio scored 27/100.