Neighborhood Outreach Connection
Nonprofit profile at a glance
- EIN
- 542083947
- IRS 990 coverage
- 2013–2024
- Forms available
- Form 990 2024
- Location
- Hilton Head, SC, USA
- Phone
- 8436814100
- Rating
- 83
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Centers to Support the Independence of Specific Populations
Reported finances
- Revenue
- $555,719
- Expenses
- $564,288
- Assets
- $1,333,738
- Liabilities
- $2,069
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
17 people listed
Highest reported compensation
- Julie Palma (Executive Dir.): $73,500 total reported compensation
- Flor Mora (Program Manager): $19,718 total reported compensation
- Alejandra G Sandoval (Program Manager): $18,577 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
NOC's Mission is to fight poverty by empowering people through education enrichment, health and wellness and , work force development/ community development
What it reported doing in 2024
The Neighborhood Outreach Connection NOC, established in 2008, is a 501c3 community development organization located in Beaufort County, South Carolina. NOCs mission is to fight poverty by improving the quality of life of people living in poverty, thus empowering them to achieve the American Dream. NOCs development mantra is to teach people how to fish by creating opportunities for them to become self-reliant, independent, and have dignity. NOCs bottom-up approach focuses on the development of the individual, the family, and the community by implementing small, low-cost neighborhood projects that can be replicated and are sustainable. NOC listens to the people it serves and involves them in the development and implementation of outreach programs in underserved neighborhoods. Over the past 18 years, NOC has played an important role in bringing resources, services, technology, and other local community service providers into poor neighborhoods in Beaufort County, making a difference in the lives of many people. NOC currently operates five learning centers in Beaufort County South Carolina. NOC works closely with partner agencies (non profits, Civic organizations, public agencies and businesses) that provide services locally to people in need and those who are vulnerable. This collective partnership, has strengthened its core programs education/enrichment, health and wellness, and workforce/community development programs over the past 18 years. NOCs partners provide additional skills, knowledge, resources and manpower to support NOCs outreach programs. NOC continues to maintain its strong partnerships with BCSD and local schools, Beaufort County Library, local businesses, Hopeful Horizons, Clemson Extension Programs, Lowcountry Legal, Beaufort Memorial, VIM, Lions Club, SCDH, BC Drug and Alcohol Abuse, (Nexus Care) Gullah Church Nurses, Beaufort County Alliance for Human Services and Novant Health. NOC also relies on its strong ties to local community organizations and churches. Through NOCs core interventions and working with its partner agencies, NOC's comprehensive approach to community development is evolving as a viable solution in meeting the needs of the poor people in Beaufort County, SC. Education and Enrichment Programs NOC achieved significant results in FY2024-2025 relating to its education and enrichment programs. Through its flagship after school, summer learning, and enrichment programs, NOC has served many high-risk children in Fall, Winter/Spring, and summer sessions at its six learning centers in low-income neighborhoods in Beaufort County, SC. Each Learning Center which is easily accessible, and is equipped with computer technology and internet, and teaching materials, and provides a safe learning environment for children. The children are provided with healthy snacks when they arrive at the learning center. At the learning center they receive support for completing their homework. They also receive support for building skills in math, and language arts. They participate in enrichment activities to build their social and emotional skills. Parents are directly involved and teachers from public schools and volunteers provide timely learning to high-risk children, mainly Hispanics and African Americans from low-income households in Beaufort County. More than 92% of these children show progress in math and reading. All children in NOC s education and enrichment programs receive full scholarships through their commitment to academic excellence, regular attendance, and personal responsibility to good behavior. NOCs education and enrichment programs are implemented by NOCs staff consisting of a Program Manager and a neighborhood Liaison, teachers from local schools, and adult and student volunteers from the community under the direction and supervision of NOCs Executive Director. In FY2024-2025, NOC achieved the following results: a 816 students were served in NOCs education and enrichment programs, an 8% increase ove
Operating model
- Revenue model
- Donor-supported. 88% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 81
- Transparency & Controls: 86
- Accountability: 90
- Sustainability: 45
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 92.5%; rating input score 92
- Program expense ratio: 91.1%; rating input score 91
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 91.7%; rating input score 92; 12th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 6 of 8 controls in place; rating input score 75
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -1.5%; rating input score 31; 31st percentile among comparable filings
- Total-asset coverage ratio: 2.36; rating input score 69; 69th percentile among comparable filings
- Liabilities to assets ratio: 0; rating input score 78; 78th percentile among comparable filings
- Officer compensation ratio: 27.4%; rating input score 8; 8th percentile among comparable filings
Growth
- Program expense growth: 6.8% per year; rating input score 100; 51st percentile among comparable filings
- Revenue growth: 3% per year; rating input score 100; 31st percentile among comparable filings
- Asset growth: 10.9% per year; rating input score 100; 61st percentile among comparable filings
Details
- Where the money goes: 92.5% of revenue deployed · 91.1% of spending went to programs
- Governance: 10 of 10 board members independent · 6 of 8 filing controls reported
- Programs: 3 filed program accomplishments · $514K in reported program spending
- Leadership: top reported pay $74K · 17 people listed
- Consistency: 24 of 25 current checks pass · 1 finding to review
- Schedules: 5 filed schedules · includes major donors
- Filing history: 10 filing years from 2013 to 2024
- Contacts: How to reach this organization
- Money network: 6 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Operating margin scored 31/100.
- Review — Accountability: Governance controls: Independent financial-statement audit not reported.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
- High — Sustainability: Officer compensation ratio scored 8/100.