Neighborhood House Association

What it reported doing in 2024

Health & nutrition: healing oaks clinic was established in 2023 and is a hybrid outpatient treatment facility that provides both biopsychosocial rehabilitation (bpsr) and substance use disorder (sud) treatment. There are two service tracks at healing oaks for individuals experiencing concerns with mental health, substance use, or both.track one provides bpsr services for mental health concerns, which include co-occurring individuals who may also be experiencing substance use. The bpsr track is short-doyle medical certified to provide mental health services to individuals 18 years or older with a primary diagnosis of a mental health concern residing in san diego county.total clients served: 387track two provides sud treatment for individuals experiencing substance use issues, which may also include individuals experiencing mild-to-moderate mental health concerns. Sud is an outpatient and intensive outpatient treatment program integrated with medication-assisted treatment (mat) and ambulatory withdrawal management services for individuals with primary substance use concerns. The sud track is funded by and in partnership with the health and human services agency of san diego county.total unduplicated clients served through these two programs: 1,257safe connections was established in october 2021 and is designed to meet the mental health needs of clients who have had repeated use of emergency psychiatric hospitalizations and have been unsuccessful in accessing outpatient mental health services. The goal is to reduce stigma among those struggling with their mental health and to reduce hospitalizations by providing individualized support through short-term intensive case management, therapy, and linkages to treatment and community services such as housing, transportation, peer support, life skills, and medication management.safe connections serves adults ages 18+ who have an smi diagnosis, are not connected to outpatient providers, have had repeated psychiatric hospitalizations, and are referred by sharp grossmont, paradise valley, and bayview psychiatric hospitals.total clients served: 196the coordinated HIV services (chivs) program provides client-centered services for those living with HIV/AIDS such as case management, mental health and substance use referrals, peer navigation, and transportation. The program links clients with health care, psychosocial support, legal services, home-delivered meals, emergency housing and other services that meet each client's individual level of need. The primary goal of chivs is ensuring that people living with HIV/AIDS are enrolled and sustained in HIV primary care. The chivs program receives funding to serve persons of color (poc). Targeted services for persons of color identify, engage, refer, and link people living with HIV/AIDS to HIV primary care, and use other health care and support services to keep them in care over time. The goal of poc is to improve access to HIV care and health outcomes for disproportionately affected minority populations. The chivs program promotes retention in care and medication adherence to improve health outcomes for persons living with HIV/AIDS, eliminate health disparities, and achieve viral suppression (a very low level of HIV in the body or a low viral load) and increase in cd4 count (indicator of how well the immune system is working and the strongest predictor of HIV progression). Chivs program sunset as of february 28, 2025. Total clients served: 226nha project in-reach and project in reach ministry are outreach and engagement programs for incarcerated individuals ages 18+ who have or are at risk of substance use and/or severe mental illness as they prepare to exit the detention facility. Clients may be enrolled up to 6 months pre-release and stay in the program up to 4 months post-release. Services include clinical case management and care coordination where clients are linked and assisted to treatment programs for substance use and/or mental health. Ser

Financial Efficiency

• Mission deployment rate: 93.6%; rating input score 94
• Program expense ratio: 93%; rating input score 93
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Missing
  • Independent consultant: Pass
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -0.6%; rating input score 24; 24th percentile among comparable filings
• Total-asset coverage ratio: 0.2; rating input score 6; 6th percentile among comparable filings
• Liabilities to assets ratio: 0.74; rating input score 20; 20th percentile among comparable filings
• Officer compensation ratio: 1.7%; rating input score 61; 61st percentile among comparable filings

Growth

• Program expense growth: 4.5% per year; rating input score 100; 35th percentile among comparable filings
• Revenue growth: 3.3% per year; rating input score 100; 25th percentile among comparable filings
• Asset growth: 4.4% per year; rating input score 100; 31st percentile among comparable filings