National Relief Telecom Inc

Nonprofit profile at a glance

EIN
853416382
IRS 990 coverage
2022–2023
Forms available
Form 990 2023, Form 990-N 2020
Location
Jacksonville, FL, USA
Phone
9048811972
Rating
69
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Telecommunications

Reported finances

Revenue
$3,765,349
Expenses
$3,610,516
Assets
$2,048,150
Liabilities
$591,611

Source: IRS Form 990. Selected filing: tax year 2023. Amounts in USD.

Leadership & pay

3 people listed

Executive titles in this filing

  • JJKAREEM JONES (PRESIDENT)
  • SUSIE NGUYEN (VICE PRESIDENT/SECRETARY)

People named in this filing

  • JJKAREEM JONES (PRESIDENT)
  • SUSIE NGUYEN (VICE PRESIDENT/SECRETARY)
  • NOEL HERRERA (BOARD MEMBER)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2023. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

National relief telecom's mission is to offer low-cost, discounted, or free telecommunication services to low income communities and underserved markets - see schedule o for additional infofrmation

What it reported doing in 2023

National relief telecom's mission is to offer low-cost, discounted telecommunications services or free additional usage in minutes, text, or data to low-income communities and underserved markets. National relief telecom will offer discounted or free services to subscribers and their immediate family members whose income is at or less than the federal poverty guidelines or who participate in state or federal assistance programs such as public housing assistance, supplemental nutrition assistance program (snap), medicaid, supplemental security income, the veterans and survivors pension benefit, or tribal assistance programs, national relief telecom will also offer these services to military veterans and the following first repsonders, law enforcement officers, firefighters, paramedics, emergency medical technicians and their immediate family members.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 87
  • Transparency & Controls: 90
  • Accountability: 18
  • Sustainability: 44
  • Growth: 20

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 95.7%; rating input score 96
  • Program expense ratio: 100%; rating input score 100
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 0%; rating input score 0; 3rd percentile among comparable filings
  • Governance controls: 3 of 7 controls in place; rating input score 43
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 4.1%; rating input score 49; 49th percentile among comparable filings
  • Total-asset coverage ratio: 0.57; rating input score 20; 20th percentile among comparable filings
  • Liabilities to assets ratio: 0.29; rating input score 36; 36th percentile among comparable filings
  • Officer compensation ratio: 0%; rating input score 92; 92nd percentile among comparable filings

Growth

  • Program expense growth: -31.8% per year; rating input score 0; 1st percentile among comparable filings
  • Revenue growth: -48.7% per year; rating input score 0; 0th percentile among comparable filings
  • Asset growth: 5.5% per year; rating input score 100; 38th percentile among comparable filings

Details

  • Where the money goes: 95.7% of revenue deployed · 100% of spending went to programs
  • Governance: 0 of 3 board members independent · 3 of 7 filing controls reported
  • Programs: 3 filed program accomplishments · $3.6M in reported program spending
  • Leadership: top reported pay $0 · 3 people listed
  • Consistency: 12 of 12 current checks pass
  • Schedules: 2 filed schedules
  • Filing history: 2 filing years from 2022 to 2023
  • Contacts: How to reach this organization
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Accountability: Independent voting board scored 0/100.
  • Moderate — Accountability: Governance controls: 3 of 6 not reported.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Moderate — Sustainability: Operating margin scored 49/100.
  • High — Sustainability: Total-asset coverage ratio scored 20/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 36/100.