National Association of Residential Property Managers Inc

Nonprofit profile at a glance

EIN
742712771
IRS 990 coverage
2010–2024
Forms available
Form 990 2024, Form 990-N 2020
Location
Chesapeake, VA, USA
Phone
7574738701
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$4,780,384
Expenses
$4,447,802
Assets
$8,596,395
Liabilities
$1,262,744

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

11 people listed

Executive titles in this filing

  • GAIL PHILLIPS (CHIEF EXECUTIVE OFFICER)
  • AMY HANSON (PRESIDENT)
  • MELISSA SHARONE (PAST PRESIDENT)
  • DD LEE (PRESIDENT ELECT)

People named in this filing

  • GAIL PHILLIPS (CHIEF EXECUTIVE OFFICER)
  • STEVE PARDON (DIRECTOR)
  • AMY HANSON (PRESIDENT)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Narpm exists to support and empower professionals to elevate the property management industry through professional development, advocacy, and community.

What it reported doing in 2024

To inform and educate members of narpm. Conferences provide additionalcourses for attendees as well as exposure to major suppliers. Conferencesalso provide ideas for improved services to clients. Newsletter keepsmembers informed of current events and information regarding topics ofinterest in the field of residential property management. Website providescurrent news and information with access to resources and contacts toexchange information. Educational courses provide instruction andcertification that raise quality standards of the profession and requiresmembers to reach those standards to be certified.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - The filed numbers largely add up and a large share of available resources goes toward mission work. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 60
  • Transparency & Controls: 90
  • Accountability: 94
  • Sustainability: 61
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 59.6%; rating input score 60
  • Program expense ratio: 61.6%; rating input score 62
  • Fundraising efficiency: $19.55 raised per $1 spent on fundraising; rating input score 58; 58th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 6 of 7 controls in place; rating input score 86
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 7%; rating input score 56; 56th percentile among comparable filings
  • Total-asset coverage ratio: 1.93; rating input score 61; 61st percentile among comparable filings
  • Liabilities to assets ratio: 0.15; rating input score 51; 51st percentile among comparable filings
  • Officer compensation ratio: 0%; rating input score 91; 91st percentile among comparable filings

Growth

  • Program expense growth: 0.9% per year; rating input score 100; 17th percentile among comparable filings
  • Revenue growth: 7.7% per year; rating input score 100; 58th percentile among comparable filings
  • Asset growth: 13% per year; rating input score 100; 69th percentile among comparable filings

Details

  • Where the money goes: 59.6% of revenue deployed · 61.6% of spending went to programs
  • Governance: 11 of 11 board members independent · 6 of 7 filing controls reported
  • Programs: 1 filed program accomplishment · $2.7M in reported program spending
  • Leadership: top reported pay $0 · 11 people listed
  • Highest-paid contractors: 2 contractors listed · $1M reported
  • Consistency: 28 of 28 current checks pass
  • Schedules: 4 filed schedules
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Fundraising efficiency scored 58/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • Review — Sustainability: Operating margin scored 56/100.
  • Review — Sustainability: Liabilities to assets ratio scored 51/100.