National Assistance League
Nonprofit profile at a glance
- EIN
- 951945908
- IRS 990 coverage
- 2014–2024
- Forms available
- Form 990 2024
- Location
- Burbank, CA, USA
- Phone
- 8188463777
- Rating
- 79
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Philanthropy, Charity, Voluntarism Promotion
Reported finances
- Revenue
- $1,019,898
- Expenses
- $1,782,335
- Assets
- $5,349,614
- Liabilities
- $657,972
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
16 people listed
Executive titles in this filing
- STEPHANIE CHANEY ATKINS (SEC. TO 2/25/INTERIM CEO SINCE 2/25)
- MATTHEW ZARCUFSKY (CEO (UNTIL 2/25))
Highest reported compensation
- RYAN BERENS (SENIOR SALESFORCE ADMINISTRATOR): $131,390 total reported compensation
- MATTHEW ZARCUFSKY (CEO (UNTIL 2/25)): $120,757 total reported compensation
- VERONIKA PITROSE (BUSINESS OPERATIONS MANAGER): $120,568 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Assistance league engages and empowers volunteers to strengthen our communities.
What it reported doing in 2024
National assistance leauge (organization), established in 1935, operates as a nonprofit California corporation. The organization is committed to engaging and empowering volunteers with the goal of strengthening communities nationwide. The national organization provides comprehensive support to its chapters to aid in their community based initiatives. As of may 31, 2025, the organization consists of 119 chapters and over 20,000 chapter members. Chapters are located throughout the united states and are governed independently to address local needs. See schedule o for continuation.the organization offers comprehensive support to its chapters including access to education and training programs designed to build leadership and organizational skills. Additionally, chapters benefit from professional and volunteer coaching, which helps enhance their impact and effectiveness. Beyond training and coaching, the organization provides administrative, marketing, and technology support to help chapters operate efficiently and reach a wider audience. National partnership agreements further extend the resources available to chapters, enabling collaboration and strengthening their ability to serve communities.key programs going forward, the deliverables offered by theorganization will be organized into two primary programs:1. Leadership development and support: focused on fostering strong leadership within chapters, this program ensures that volunteers are equipped with the skills and knowledge necessary to guide their organizations effectively.2.volunteer community building: this program centers on buildingconnections among volunteers and within communities, encouraging collaboration and service to address local challenges.strategic planning, board development, organizational structure to address its evolving needs, the organization developed a new strategic plan. During the 2025 fiscal year, the organization announced its intent to move to an affiliation struture with its chapters. The structure consists of a new fee to replace the per capita dues and a new agreement between the organization and its chapters. This agreeement will be developed during the 2026 fiscal year and implemented for the 2026/7 fiscal year. On june 1, 2025, 24 chapters disaffiliated from the national organization. In response, the national organization engaged a working group of over 100 chapter members and national board members to reimagine the working relationship between the organization and its chapters. The organziation also initiated change in the organization's leadership structure that has continued in fy 2026. These changes culminated with the hiring of a new executive director in spring of 2026.additional services provided to chapters in 2025, the organization introduced league link to replace the chapter hub system. League link provides chapters with chapter member rosters, calendars, access to important chapter and national organization resources as well as communication tools allowing chapter members in one chapter to exchange questions and ideas with other chapters. With league link, chapters can design their own webpages using templates from the national organization and link through the national website as well, assistanceleague.org. The organization will continue to respond to chapter needs and enhance overall operational efficiency.marketing support and services the organization provides comprehensive marketing services and support to its chapters to strengthen their outreach and engagement efforts. One of the key initiatives is the management of an awards program, which enables chapters to formally acknowledge and celebrate the contributions of member and community volunteers, as well as external supporters who have made a significant impact. This recognition program not only boosts morale but also enhances the visibility of chapter achievements within the broader community.to further assist chapters with their branding and promotional needs, the org
Operating model
- Revenue model
- Membership-supported. 70% of the money available for current operations came from membership dues.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 84
- Transparency & Controls: 92
- Accountability: 80
- Sustainability: 29
- Growth: 0
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 100%; rating input score 100
- Program expense ratio: 72.4%; rating input score 72
- Fundraising efficiency: $11.63 raised per $1 spent on fundraising; rating input score 43; 43rd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 91.7%; rating input score 92; 24th percentile among comparable filings
- Governance controls: 5 of 8 controls in place; rating input score 62
- Conflict-of-interest policy: Fail
- Whistleblower policy: Fail
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -74.8%; rating input score 2; 2nd percentile among comparable filings
- Total-asset coverage ratio: 3; rating input score 75; 75th percentile among comparable filings
- Liabilities to assets ratio: 0.12; rating input score 39; 39th percentile among comparable filings
- Officer compensation ratio: 20.9%; rating input score 14; 14th percentile among comparable filings
Growth
- Program expense growth: -6.2% per year; rating input score 0; 7th percentile among comparable filings
- Revenue growth: -4.9% per year; rating input score 0; 5th percentile among comparable filings
- Asset growth: -0.6% per year; rating input score 0; 16th percentile among comparable filings
Details
- Where the money goes: 100% of revenue deployed · 72.4% of spending went to programs
- Governance: 11 of 12 board members independent · 5 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $1.3M in reported program spending
- Leadership: top reported pay $131K · 16 people listed
- Highest-paid contractors: 1 contractor listed · $109K reported
- Consistency: 31 of 31 current checks pass
- Schedules: 4 filed schedules · includes major donors
- Filing history: 11 filing years from 2014 to 2024
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Accountability: Governance controls: 3 of 8 not reported.
- Moderate — Financial Efficiency: Fundraising efficiency scored 43/100.
- High — Sustainability: Operating margin scored 2/100.
- High — Growth: Program expense growth scored 0/100.
- High — Growth: Revenue growth scored 0/100.
- High — Growth: Asset growth scored 0/100.
- High — Sustainability: Officer compensation ratio scored 14/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 39/100.