Nashville Conflict Resolution Ctr
Nonprofit profile at a glance
- EIN
- 621828238
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Nashville, TN, USA
- Phone
- 6153338400
- Rating
- 83
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Legal Services
Reported finances
- Revenue
- $674,733
- Expenses
- $626,074
- Assets
- $541,042
- Liabilities
- $15,636
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
14 people listed
Highest reported compensation
- SHANNON WAGNER (EXEC DIR/PRE): $89,753 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Nashville conflict resolution center (ncrc) works to provide access to justice for all tennesseeans. Through a restorative approach of mediation, we help people resolve legal crises quickly, safely, and effectively outside of a courtroom.
What it reported doing in 2024
Ncrc provides low-income middle tennesseans with free and sliding-scale mediation services. Mediation is a uniquely equitable and inclusive process in the justice system, because it prioritizes the voices and decision- making power of the participants, and it preserves confidentiality. As the only nonprofit mediation center serving davidson county and most of middle Tennessee, ncrc relies primarily on partnerships with courts, district attorneys, and other nonprofit agencies to identify people in need of services. These referral partners understand that our clients tend to fare poorly in court, but that they are able to exercise agency and accountability through mediation. Courts also appreciate that we remove cases from overcrowded dockets and instead provide confidential services that allow clients to settle issues without seeing a judge. Case types including landlord-tenant, debtor-creditor, workplace, neighbor, custody/visitation, youth altercation, and domestic disputes. Ncrc's services are delivered either in-person or via remote conferencing, which ensures that no one is excluded because of technological, physical, emotional, or geographic barriers. We also provide interpreters for languages other than english, including asl. Other services include the provision of court-approved mediator training and mentoring; regular continuing education for attorneys and mediators; conflict management workshops for community groups; and mediation services for nonprofit, educational, and government organizations.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 74
- Transparency & Controls: 92
- Accountability: 90
- Sustainability: 47
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 76%; rating input score 76
- Program expense ratio: 81.6%; rating input score 82
- Fundraising efficiency: $11.94 raised per $1 spent on fundraising; rating input score 44; 44th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 92.3%; rating input score 92; 24th percentile among comparable filings
- Governance controls: 7 of 8 controls in place; rating input score 88
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 7.2%; rating input score 55; 55th percentile among comparable filings
- Total-asset coverage ratio: 0.86; rating input score 38; 38th percentile among comparable filings
- Liabilities to assets ratio: 0.03; rating input score 59; 59th percentile among comparable filings
- Officer compensation ratio: 14.3%; rating input score 24; 24th percentile among comparable filings
Growth
- Program expense growth: 9.7% per year; rating input score 100; 62nd percentile among comparable filings
- Revenue growth: 9.9% per year; rating input score 100; 66th percentile among comparable filings
- Asset growth: 9.2% per year; rating input score 100; 56th percentile among comparable filings
Details
- Where the money goes: 76% of revenue deployed · 81.6% of spending went to programs
- Governance: 12 of 13 board members independent · 7 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $511K in reported program spending
- Leadership: top reported pay $90K · 14 people listed
- Consistency: 26 of 26 current checks pass
- Schedules: 5 filed schedules · includes major donors
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 44/100.
- Review — Sustainability: Operating margin scored 55/100.
- Review — Accountability: Governance controls: Whistleblower policy not reported.
- Moderate — Sustainability: Total-asset coverage ratio scored 38/100.
- High — Sustainability: Officer compensation ratio scored 24/100.
- Review — Sustainability: Liabilities to assets ratio scored 59/100.