NAMI San Mateo County

Nonprofit profile at a glance

EIN
942650681
IRS 990 coverage
2016–2025
Forms available
Form 990 2025, Form 990-EZ 2015
Location
Redwood City, CA, USA
Phone
6506380800
Rating
80
Verdict
STRONG
Rating confidence
Moderate

Official website

Reported finances

Revenue
$911,712
Expenses
$1,058,840
Assets
$744,531
Liabilities
$8,631

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

8 people listed

Executive titles in this filing

  • Laura Parmer-Lohan (CEO)
  • LISA FUCHS (President)

Highest reported compensation

  • Laura Parmer-Lohan (CEO): $185,700 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Dedicated to improving the quality of life for people with mental illness and their families through support, education, and advocacy.

What it reported doing in 2025

Program Service Accomplishments: programs for people with any mental illness who are interestedin establishing and maintaining their wellness and recovery, AND PROGRAMS TO SUPPORT AND EDUCATE THEIR LOVED ONES AND CAREGIVERS.During 2025, the Organization provided social and emotional support to community members through ONGOING SUPPORT GROUPS AND EDUCATIONAL programs; SUCH AS: NAMI Basics: The NAMI Basics Program is a free, 6-week course designedfor parents and other primary caregivers of children and adolescentsexperiencing emotional and behavioral difficulties. It is not necessarythat the child has received a specific diagnosis. Caregivers whosuspect their child is experiencing symptoms of mental illness canbenefit greatly from the course as they begin to navigate theevaluation and treatment process.NAMI Peer-to-Peer: Peer-to-Peer is a unique, experiential learning program for people with any serious mental illness who are interested in establishing and maintaining their wellness and recovery.NAMI Family-to-Family: The NAMI Family-to-Family Education Program is afree, 9-week course for family caregivers of individuals with mental illness. The course is taught by trained family members in English and Spanish. All instruction and course materials are free to class participants.NAMI Ending the Silence(ETS): NAMI Ending the Silence is an interactivepresentation for teens that includes a young adult living with mental illness whoshares their journey of recovery. Teens will have the opportunity toask questions and gain understanding of an often misunderstood topic.Through dialogue, we can help grow the movement to end stigma.NAMI MENTAL HEALTH 101: AN EDUCATIONAL PRESENTATION THAT RAISES AWARENESS, REDUCES STIGMA AND SHARES LIVED EXPERIENCE STORIES FOR COMMUNITY GROUPS.NAMI In Our Own Voice: In Our Own Voice (IOOV) is a unique free publiceducation program developed by NAMI in which two trained individualspeakers share compelling personal stories about living with mentalillness and achieving recovery. IOOV is an opportunity for those whohave struggled with mental illness to gain confidence and to sharetheir individual experiences of recovery and transformation. IOOVpresentations are given to hospital psychiatric inpatient units, business and consumer groups, students, law enforcement officials, educators, providers, faith community members, politicians, professionals, inmates, and interested civic groups.COMPARTIENDO ESPERANZA: A THREE PART CONVERSATION SERIES FOR HISPANICE AND LATIN AMERICAN COMMUNITIES. THE PROGRAM IS PART OF NAMI'S BROADER SHARING HOPE SERIES AIMED AT REUDCING STIGMA IN RACIALLY AND ETHNICALLY DIVERSE COMMUNITIES.NAMI Crisis Intervantion Training: The Crisis Intervention Training(CIT) Program is a free program designed to help law enforcementdeal with people with mental illness in our community. This is acollaborative effort with the San Mateo County Sheriff's Department, Behavioral Health and Recovery Services and NAMI San Mateo County.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 71
  • Accountability: 95
  • Sustainability: 23
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 96.8%; rating input score 97
  • Program expense ratio: 83.3%; rating input score 83
  • Fundraising efficiency: $9.72 raised per $1 spent on fundraising; rating input score 34; 34th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 93.3%; rating input score 93; 24th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 7 of 8 controls in place; rating input score 88
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -16.1%; rating input score 8; 8th percentile among comparable filings
  • Total-asset coverage ratio: 0.7; rating input score 33; 33rd percentile among comparable filings
  • Liabilities to assets ratio: 0.01; rating input score 59; 59th percentile among comparable filings
  • Officer compensation ratio: 17.5%; rating input score 20; 20th percentile among comparable filings

Growth

  • Program expense growth: 23.3% per year; rating input score 100; 83rd percentile among comparable filings
  • Revenue growth: 17.9% per year; rating input score 100; 79th percentile among comparable filings
  • Asset growth: 8.4% per year; rating input score 100; 49th percentile among comparable filings

Details

  • Where the money goes: 96.8% of revenue deployed · 83.3% of spending went to programs
  • Governance: 7 of 7 board members independent · 7 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $882K in reported program spending
  • Leadership: top reported pay $186K · 8 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 29 of 30 current checks pass · 1 finding to review
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 10 filing years from 2016 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 34/100.
  • High — Sustainability: Operating margin scored 8/100.
  • Review — Accountability: Governance controls: CEO compensation review process not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 33/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • High — Sustainability: Officer compensation ratio scored 20/100.
  • Review — Sustainability: Liabilities to assets ratio scored 59/100.