NAMI Greater Cleveland

What it reported doing in 2025

In 2025, nami greater cleveland continued to deliver high-impact mental health programs across diverse service areas, significantly expanding community reach and deepening engagement. Our work reflects a strong commitment to education, support, and prevention for individuals and families affected by mental illness. Faith-based programs faith-based programming remained a critical outreach strategy in 2025. Mental health first aid (mhfa) trainings in faith communities reached 65 individuals, while faith-based awareness and education initiatives engaged 1,125 participants. These efforts strengthened partnerships with congregations and expanded culturally responsive mental health support. Peer support peer-led services continued to be a cornerstone of our service model. Connection support groups engaged 1,274 individuals, demonstrating sustained demand for ongoing peer support. Inform & inspire presentations reached 1,024 attendees, promoting recovery and reducing stigma through lived experience. In our own voice (ioov) presentations served 333 individuals, while peer-to-peer education programs reached 12 participants. Caring calls provided 580 supportive calls, offering meaningful one-on-one engagement and helping reduce isolation. Community prevention and education community-based education and prevention efforts saw substantial growth. Community prevention programming, including psychoeducation and outreach events, reached 9,338 individuals. Additional initiatives included 413 youth served through ending the silence (ets), 452 participants through speakers bureau engagements, and 44 individuals trained in mhfa. Our helpline supported 3,408 individuals with information and referrals, while staff presentations reached 599 individuals. Collectively, these efforts significantly increased awareness and access to mental health resources throughout the community. Website and digital outreach digital engagement continued to expand, with 95,644 website views and 68,483 social media impressions. These platforms remain vital tools for disseminating information, promoting programs, and connecting individuals to resources. Family education and support family-focused services remained strong in 2025. Family support groups engaged 979 participants, while family-to-family classes served 20 individuals. Understanding mental illness (umi) programs reached 116 participants, and homefront classes served 9 military-connected individuals and families. These programs equip families with knowledge, coping strategies, and peer support. Youth engagement (youthmove now nami next gen) youth outreach and engagement initiatives connected with 221 young people through recruitment and outreach events, demonstrating continued progress in engaging younger audiences and promoting youth voice in mental health advocacy. Volunteer engagement nami greater cleveland onboarded 45 new volunteers in 2025, reinforcing our commitment to capacity-building and sustaining a strong volunteer base to support program delivery. Professional development in support of continuing education for professionals, nami greater cleveland provided 140 hours of free continuing education units (ceus), fostering knowledge-sharing and strengthening the behavioral health workforce. Conclusion across all major service areas, nami greater cleveland demonstrated meaningful impact and continued growth in 2025. Our programs collectively reached tens of thousands of individuals through direct services, education, and digital engagement. These accomplishments reflect our ongoing dedication to building a more informed, resilient, and supported community through advocacy, education, and peer-driven support.

Financial Efficiency

• Mission deployment rate: 73.8%; rating input score 74
• Program expense ratio: 78.4%; rating input score 78
• Fundraising efficiency: $19.79 raised per $1 spent on fundraising; rating input score 55; 55th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
• Governance controls: 6 of 8 controls in place; rating input score 75
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Fail
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 6.2%; rating input score 48; 48th percentile among comparable filings
• Total-asset coverage ratio: 1.37; rating input score 53; 53rd percentile among comparable filings
• Liabilities to assets ratio: 0.02; rating input score 52; 52nd percentile among comparable filings
• Officer compensation ratio: 11%; rating input score 34; 34th percentile among comparable filings

Growth

• Program expense growth: 7.6% per year; rating input score 100; 48th percentile among comparable filings
• Revenue growth: 8.5% per year; rating input score 100; 55th percentile among comparable filings
• Asset growth: 13.3% per year; rating input score 100; 65th percentile among comparable filings