Motivational Services Inc
Nonprofit profile at a glance
- EIN
- 010342515
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Augusta, ME, USA
- Phone
- 2076263465
- Rating
- 78
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $19,283,381
- Expenses
- $18,582,857
- Assets
- $8,613,345
- Liabilities
- $4,651,636
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
11 people listed
Executive titles in this filing
- CONNIE DUNN (PRESIDENT)
- LORIEN LAKE-CORRAL (VICE PRESIDENT/TREASURER)
- JOHN ZARRILLI (EXECUTIVE DIRECTOR)
Highest reported compensation
- JOHN ZARRILLI (EXECUTIVE DIRECTOR): $154,543 total reported compensation
- STACY ANDREWS (CFO): $122,556 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The organization's mission is to improve the functioning in the community of individuals who have become disabled by severe and/or chronic mental illness, to organize and deliver services in the most flexible and accomodating manner for any of the citizens who enter the organization's programs, to continue to reassess the needs of this population and redesign, if necessary, the operating philosophy and services to accomodate these needs.
What it reported doing in 2024
Residential care services - community based transitional living programs provide rehabilitation services for psychologically disabled clients in their re-adjustment to productive community life
Operating model
- Revenue model
- Earned-program. 92% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 78
- Transparency & Controls: 70
- Accountability: 95
- Sustainability: 40
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 86.9%; rating input score 87
- Program expense ratio: 90.3%; rating input score 90
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 3.6%; rating input score 49; 49th percentile among comparable filings
- Total-asset coverage ratio: 0.46; rating input score 14; 14th percentile among comparable filings
- Liabilities to assets ratio: 0.54; rating input score 26; 26th percentile among comparable filings
- Officer compensation ratio: 1.5%; rating input score 81; 81st percentile among comparable filings
Growth
- Program expense growth: 9% per year; rating input score 100; 66th percentile among comparable filings
- Revenue growth: 6.2% per year; rating input score 100; 53rd percentile among comparable filings
- Asset growth: 2.1% per year; rating input score 100; 18th percentile among comparable filings
Details
- Where the money goes: 86.9% of revenue deployed · 90.3% of spending went to programs
- Governance: 9 of 9 board members independent · 8 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $16.8M in reported program spending
- Leadership: top reported pay $155K · 11 people listed · 1 of 6 pay-setting controls reported
- Consistency: 25 of 25 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- High — Sustainability: Total-asset coverage ratio scored 14/100.
- Moderate — Sustainability: Operating margin scored 49/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- High — Sustainability: Liabilities to assets ratio scored 26/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.