Missionary Support Services Inc

Nonprofit profile at a glance

EIN
263259373
IRS 990 coverage
2017–2025
Forms available
Form 990 2025, Form 990-N 2014
Location
Raleigh, NC, USA
Phone
7209577527
Rating
72
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Religion Related
Affiliation
Christianity

Official website

Reported finances

Revenue
$1,063,679
Expenses
$1,091,447
Assets
$400,615
Liabilities
$223,261

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

4 people listed

Executive titles in this filing

  • Aaron J Hanke (President)

Highest reported compensation

  • Aaron J Hanke (President): $57,863 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

MSS is a non-denominational Christian non-profit organization committed to helping missionaries stay focused on their mission fieldwork, and to helping churches and other organizations that support the missionaries to be relieved of the burden of admininstrative tasks for support

What it reported doing in 2025

MSS facilitates the administrative tasks required to effectively send missionaries into the world. We support sending organizations and missionaries with accounting, donor management, administrative, reporting and marketing activities. Our goal is to minimize both sponsors and missionaries burdens while helping them stay focused on their respective missions.

Operating model

Revenue model
Donor-supported. 99% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. The filing reports few safeguards for money sent abroad and the filing does not identify recipients for some grant dollars.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 55
  • Accountability: 95
  • Sustainability: 24
  • Growth: 20

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 97.8%; rating input score 98
  • Program expense ratio: 95.3%; rating input score 95
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Scored; rating input score 0
  • Grant itemization coverage: Scored; rating input score 0
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 7 of 8 controls in place; rating input score 88
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Fail
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -2.6%; rating input score 24; 24th percentile among comparable filings
  • Total-asset coverage ratio: 0.37; rating input score 18; 18th percentile among comparable filings
  • Liabilities to assets ratio: 0.56; rating input score 11; 11th percentile among comparable filings
  • Officer compensation ratio: 5.3%; rating input score 50; 50th percentile among comparable filings

Growth

  • Program expense growth: -8.5% per year; rating input score 0; 5th percentile among comparable filings
  • Revenue growth: -8.1% per year; rating input score 0; 3rd percentile among comparable filings
  • Asset growth: 1.8% per year; rating input score 100; 22nd percentile among comparable filings

Details

  • Where the money goes: 97.8% of revenue deployed · 95.3% of spending went to programs
  • Governance: 4 of 4 board members independent · 7 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $1M in reported program spending
  • Leadership: top reported pay $58K · 4 people listed
  • Consistency: 24 of 24 current checks pass
  • Schedules: 5 filed schedules · includes major donors and foreign activity
  • Filing history: 9 filing years from 2017 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Foreign activity oversight scored 0/100.
  • High — Transparency & Controls: Grant itemization coverage scored 0/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Operating margin scored 24/100.
  • High — Sustainability: Total-asset coverage ratio scored 18/100.
  • Review — Accountability: Governance controls: Document-retention policy not reported.
  • High — Sustainability: Liabilities to assets ratio scored 11/100.
  • Review — Sustainability: Officer compensation ratio scored 50/100.