Missing Elements
Nonprofit profile at a glance
- EIN
- 900510414
- IRS 990 coverage
- 2022–2025
- Forms available
- Form 990 2025, Form 990-N 2019
- Location
- Santa Rosa, CA, USA
- Phone
- 7075601051
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Mental Health Treatment F31 Psychiatric, Mental Health Hospital
Reported finances
- Revenue
- $272,230
- Expenses
- $261,422
- Assets
- $73,939
- Liabilities
- $0
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
4 people listed
People named in this filing
- Jae Newman (Senior Advocate)
- Alexis Baker (Financial Adviser)
- Suze Cribbs (Director)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Missing Elements helps veterans, individuals, communities and families heal, rebuild and reconstruct their lives after traumatic experiences by providing low cost and free mental health services.
What it reported doing in 2025
Missing Elements facilitates healing from and prevention of trauma by providing counseling, advocacy, and supportive services to underserved populations, including veterans and their families. During the reporting period. Counseling & Mental Health Services.A total of 593 clients received individual, couples, and family counseling services, totaling 1,918 appointments. Services were provided across a range of payment options to increase access to care, including 51 clients served on a pro bono basis, 13 clients receiving services on a sliding scale, and 17 clients receiving services not otherwise covered by insurance or other funding sources. Services included trauma-informed care for veterans, families, and individuals experiencing a range of mental health challenges. Basic Needs & Support Services: 50 individuals received food supplementation assistance.105 individuals were provided masks and other health related supplies. 2 clients received loans for food, housing or bill assistance. Advocacy & Case Management. 4 clients were assisted with government disability claims. 1 clients received referrals for Veterans Affairs Supportive Housing (VASH) services. Crisis Intervention. 1 clients were supported through voluntary psychiatric holds. Professional Training. 1 counselors received specialized training in veteran PTSD intervention, enhancing the organization's capacity to provide trauma-informed care. Missing Elements remains committed to reducing barriers to care and expanding access to mental health and supportive services for vulnerable and underserved communities
Operating model
- Revenue model
- Other-operating. 99% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Revenue has declined or grown slowly and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 87
- Transparency & Controls: 83
- Accountability: 88
- Sustainability: 43
- Growth: 40
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 96%; rating input score 96
- Program expense ratio: 100%; rating input score 100
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 91.7%; rating input score 92; 20th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
- Governance controls: 5 of 7 controls in place; rating input score 71
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 4%; rating input score 45; 45th percentile among comparable filings
- Total-asset coverage ratio: 0.28; rating input score 16; 16th percentile among comparable filings
- Liabilities to assets ratio: 0; rating input score 77; 77th percentile among comparable filings
- Officer compensation ratio: 0%; rating input score 67; 67th percentile among comparable filings
Growth
- Program expense growth: 9.5% per year; rating input score 100; 66th percentile among comparable filings
- Revenue growth: -0.9% per year; rating input score 0; 17th percentile among comparable filings
- Asset growth: -9.3% per year; rating input score 0; 6th percentile among comparable filings
Details
- Where the money goes: 96% of revenue deployed · 100% of spending went to programs
- Governance: 4 of 4 board members independent · 5 of 7 filing controls reported
- Programs: 3 filed program accomplishments · $261K in reported program spending
- Leadership: top reported pay $0 · 4 people listed
- Consistency: 42 of 42 current checks pass
- Schedules: 3 filed schedules
- Filing history: 4 filing years from 2022 to 2025
- Contacts: How to reach this organization
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Growth: Revenue growth scored 0/100.
- Review — Accountability: Governance controls: Independent financial-statement audit not reported.
- Moderate — Sustainability: Operating margin scored 45/100.
- High — Sustainability: Total-asset coverage ratio scored 16/100.
- High — Growth: Asset growth scored 0/100.