Milford Regional Counseling Services Inc

Nonprofit profile at a glance

EIN
222512360
IRS 990 coverage
2009–2018
Forms available
Form 990 2018
Location
Milford, NH, USA
Phone
6036732508
Rating
72
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Mental Health, Crisis Intervention N.E.C.

Official website

Reported finances

Revenue
$208,740
Expenses
$99,065
Assets
$22,970
Liabilities
$21,587

Source: IRS Form 990. Selected filing: tax year 2018. Amounts in USD.

Leadership & pay

18 people listed

Executive titles in this filing

  • PETER KELLEHER (PRESIDENT & CEO)

Highest reported compensation

  • PETER KELLEHER (PRESIDENT & CEO): $408,743 total reported compensation
  • PATRICIA ROBITAILLE (CFO): $158,797 total reported compensation
  • DARSI RUSSELL (DIRECTOR): $62,681 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2018. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Provide professional behavioral health care services to the residents of the greater souhegan valley area, regardless of their ability to pay. It is the only non-profit organization in the region to offer affordable mental health counseling services. Fees charged for counseling are provided on a sliding fee scale based on household income to individuals, children, and families in the souhegan valley area who otherwise would be unable to access such services due to financial and/or geogrpahic limitations.

What it reported doing in 2018

Milford regional counseling service provides professional behavioral health care services to the residents of the greater souhegan valley area, regardless of their ability to pay. It is the only non-profit organization in the region to offer affordable mental health counseling services. Fees charged for counseling are provided on a sliding fee scale based on household income to individuals, children, and families in the souhegan valley area who otherwise would be unable to access such services due to financial and/or geogrpahic limitations.

Operating model

Revenue model
Earned-program. 89% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 62
  • Transparency & Controls: 82
  • Accountability: 100
  • Sustainability: 49
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 66.1%; rating input score 66
  • Program expense ratio: 67.2%; rating input score 67
  • Fundraising efficiency: $6.86 raised per $1 spent on fundraising; rating input score 30; 30th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 52.5%; rating input score 94; 94th percentile among comparable filings
  • Total-asset coverage ratio: 0.23; rating input score 14; 14th percentile among comparable filings
  • Liabilities to assets ratio: 0.94; rating input score 7; 7th percentile among comparable filings
  • Officer compensation ratio: 217.5%; rating input score 0; 0th percentile among comparable filings

Growth

  • Program expense growth: -3.2% per year; rating input score 0; 26th percentile among comparable filings
  • Revenue growth: -3.7% per year; rating input score 0; 18th percentile among comparable filings
  • Asset growth: -7.5% per year; rating input score 0; 12th percentile among comparable filings

Details

  • Where the money goes: 66.1% of revenue deployed · 67.2% of spending went to programs
  • Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $67K in reported program spending
  • Leadership: top reported pay $409K · 18 people listed · 4 of 6 pay-setting controls reported
  • Consistency: 26 of 26 current checks pass
  • Schedules: 6 filed schedules · includes executive pay
  • Filing history: 10 filing years from 2009 to 2018
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: 11 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 30/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 14/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Officer compensation ratio scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 7/100.