Metrocrest Services

Nonprofit profile at a glance

EIN
751548334
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Carrollton, TX, USA
Phone
9724462100
Rating
85
Verdict
STRONG
Rating confidence
Moderate
Sector
Emergency Assistance

Official website

Reported finances

Revenue
$17,439,454
Expenses
$17,543,561
Assets
$26,073,032
Liabilities
$12,073,228

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

19 people listed

Executive titles in this filing

  • TRACY EUBANKS (CEO)

Highest reported compensation

  • TRACY EUBANKS (CEO): $226,641 total reported compensation
  • GARY HANCOCK (CFO): $129,661 total reported compensation
  • MIKE HARRIS (CDO): $107,706 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To provide hope through programs for individuals, families, and seniors that lead to self-sufficiency and foster independence.

What it reported doing in 2024

Metrocrest Services helps families, individuals, and seniors who are going through a crisis situation stabilize their lives for a brighter future. We offer a wide range of services including emergency financial assistance focused on housing stability, financial coaching and education, a food pantry, a teaching garden with nutritional coaching, employment coaching and job readiness, programs to help seniors age in place, and seasonal programs focused on children including holiday gifts and summer nutrition. We serve residents of Carrollton, Farmers Branch, Addison, Coppell, and the City of Dallas in Denton County, including residents experiencing homelessness.

Operating model

Revenue model
Donor-supported. 89% of the money available for current operations came from contributions and gifts.
Distribution model
Grant intermediary. The nonprofit sent 76% of its reported program spending out as grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 40
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 93.4%; rating input score 93
  • Program expense ratio: 85%; rating input score 85
  • Fundraising efficiency: $14.73 raised per $1 spent on fundraising; rating input score 49; 49th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -0.6%; rating input score 28; 28th percentile among comparable filings
  • Total-asset coverage ratio: 1.49; rating input score 51; 51st percentile among comparable filings
  • Liabilities to assets ratio: 0.46; rating input score 31; 31st percentile among comparable filings
  • Officer compensation ratio: 2.6%; rating input score 71; 71st percentile among comparable filings

Growth

  • Program expense growth: 15.1% per year; rating input score 100; 84th percentile among comparable filings
  • Revenue growth: 13.8% per year; rating input score 100; 84th percentile among comparable filings
  • Asset growth: 23% per year; rating input score 100; 92nd percentile among comparable filings

Details

  • Where the money goes: 93.4% of revenue deployed · 85% of spending went to programs
  • Governance: 16 of 16 board members independent · 9 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $14.9M in reported program spending
  • Leadership: top reported pay $227K · 19 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 9 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 49/100.
  • High — Sustainability: Operating margin scored 28/100.
  • Review — Sustainability: Total-asset coverage ratio scored 51/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 31/100.