Mercy House of Chambersburg

Nonprofit profile at a glance

EIN
881243940
IRS 990 coverage
2022–2025
Forms available
Form 990 2025
Location
Chambersburg, PA, USA
Phone
7175755035
Rating
81
Verdict
STRONG
Rating confidence
Moderate
Sector
Hospices

Official website

Reported finances

Revenue
$986,203
Expenses
$1,052,548
Assets
$2,329,250
Liabilities
$1,571,761

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

15 people listed

Executive titles in this filing

  • Gail Reeder (President)
  • Benjamin Lefever (Vice President)

Highest reported compensation

  • DeWayna Pittman (Director of Advancement): $81,051 total reported compensation
  • Torey Kauffman (Executive Directive): $47,713 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To offer comfort-based personal, emotional, and spiritual care to guests of Mercy House; to provide support for families and friends of guests; and to coordinate community education, engagement, and involvement. The purpose of Mercy House is to provide an alternative for end-of-life care for terminally ill individuals who choose not to, or cannot, remain in their home or living environment until death. Amidst the growing caregiver crisis in end-of-life care and the inadequate resources of the healthcare system, Mercy House will be a haven of support for people in need. Mercy House will provide quality care by focusing on the physical, emotional, and spiritual needs of dying individuals through the end-of-life process and will be recognized in the region for this much-needed service, as well as for meaningful follow-up services for family and friends, community outreach, and strong volunteer engagement.

What it reported doing in 2025

Provide comfort care for individuals at the end of life. Individualized round-the-clock care is provided in the community home setting by a dedicated team of trained caregivers and volunteers.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - The filed numbers largely add up and a large share of available resources goes toward mission work. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 69
  • Transparency & Controls: 92
  • Accountability: 95
  • Sustainability: 32
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 78.2%; rating input score 78
  • Program expense ratio: 73.2%; rating input score 73
  • Fundraising efficiency: $3.98 raised per $1 spent on fundraising; rating input score 12; 12th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 7 of 8 controls in place; rating input score 88
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -6.7%; rating input score 17; 17th percentile among comparable filings
  • Total-asset coverage ratio: 2.21; rating input score 67; 67th percentile among comparable filings
  • Liabilities to assets ratio: 0.67; rating input score 8; 8th percentile among comparable filings
  • Officer compensation ratio: 12.2%; rating input score 31; 31st percentile among comparable filings

Growth

  • Program expense growth: 67.6% per year; rating input score 100; 97th percentile among comparable filings
  • Revenue growth: 0.4% per year; rating input score 100; 12th percentile among comparable filings
  • Asset growth: 0.1% per year; rating input score 100; 16th percentile among comparable filings

Details

  • Where the money goes: 78.2% of revenue deployed · 73.2% of spending went to programs
  • Governance: 13 of 13 board members independent · 7 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $771K in reported program spending
  • Leadership: top reported pay $81K · 15 people listed
  • Consistency: 28 of 28 current checks pass
  • Schedules: 6 filed schedules · includes major donors
  • Filing history: 4 filing years from 2022 to 2025
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 12/100.
  • High — Sustainability: Operating margin scored 17/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • High — Sustainability: Liabilities to assets ratio scored 8/100.
  • Moderate — Sustainability: Officer compensation ratio scored 31/100.