Mercy Health Services Inc
Nonprofit profile at a glance
- EIN
- 621781969
- IRS 990 coverage
- 2014–2024
- Forms available
- Form 990 2024
- Location
- Franklin, TN, USA
- Phone
- 6157900567
- Rating
- 75
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Hospitals and Related Primary Medical Care Facilities
- Affiliation
- Christianity
Reported finances
- Revenue
- $15,231,948
- Expenses
- $17,663,995
- Assets
- $19,164,873
- Liabilities
- $8,981,958
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
24 people listed
Executive titles in this filing
- CINDY SILER (CEO)
Highest reported compensation
- RICK DONLON (INTERIM CMO): $266,100 total reported compensation
- JEFFREY BOCCHICCHIO (PEDIATRICIAN): $194,187 total reported compensation
- ALEXANDER BRUNNER (INTERNIST): $185,952 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Mercy health services, inc. Reflects the love of jesus christ by providing quality healthcare to the insured and uninsured serving williamson county and surrounding counties.
What it reported doing in 2024
Mercy's franklin clinic is open 6 days a week (monday - saturday) and provides general medical services for children and adults, including annual physicals, walk-in appointments, and vaccinations. The franklin clinic also provides counseling, psychiatry, behavioral health, and gynecology services for patients. The clinic also has a care coordination department that assists patients in overcoming barriers to healthcare, such as obtaining insurance, finding transportation and navigating referrals. In the 2024-2025 fiscal year, the franklin clinic saw a total of 46,053 visits, 60% of which were uninsured and medicaid patients.
Operating model
- Revenue model
- Earned-program. 77% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 69
- Transparency & Controls: 70
- Accountability: 100
- Sustainability: 21
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 79.2%; rating input score 79
- Program expense ratio: 68.3%; rating input score 68
- Fundraising efficiency: $6.02 raised per $1 spent on fundraising; rating input score 24; 24th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -16%; rating input score 6; 6th percentile among comparable filings
- Total-asset coverage ratio: 1.08; rating input score 39; 39th percentile among comparable filings
- Liabilities to assets ratio: 0.47; rating input score 31; 31st percentile among comparable filings
- Officer compensation ratio: 9.2%; rating input score 23; 23rd percentile among comparable filings
Growth
- Program expense growth: 8.8% per year; rating input score 100; 65th percentile among comparable filings
- Revenue growth: 10% per year; rating input score 100; 74th percentile among comparable filings
- Asset growth: 24.7% per year; rating input score 100; 93rd percentile among comparable filings
Details
- Where the money goes: 79.2% of revenue deployed · 68.3% of spending went to programs
- Governance: 13 of 13 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $12.1M in reported program spending
- Leadership: top reported pay $266K · 24 people listed · 1 of 6 pay-setting controls reported
- Consistency: 32 of 32 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 11 filing years from 2014 to 2024
- Contacts: How to reach this organization
- Money network: 11 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 24/100.
- High — Sustainability: Operating margin scored 6/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 39/100.
- High — Sustainability: Officer compensation ratio scored 23/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 31/100.